12 inch screen blackout

[71BroncoMarine]

12" SCREEN INOP: I've had my 2024 Wildtrak one week and this morning my dash's big screen is not working. It's all black, I can hear the beep when I touch it but I have no idea what I pushed to get the beep. Last night I was using it to view the Owner's Manual when I was programming my HomeLink Garage Door Openers and everything was fine.

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[Ford Motor Company]

12" SCREEN INOP: I've had my 2024 Wildtrak one week and this morning my dash's big screen is not working. It's all black, I can hear the beep when I touch it but I have no idea what I pushed to get the beep. Last night I was using it to view the Owner's Manual when I was programming my HomeLink Garage Door Openers and everything was fine.

Good morning, Marc. Would you please send over a private message with your VIN and dealer info so I can look into this screen concern on my end?