Warranty:
There should be one if the dealer does it.
None if you do it.
Do you have conferencing yourself to:
put the hitch in.
Put the trailer tow module in.
Brake controller in?
The wiring should be there, you can look up under the bumper and see it if it is or isn't installed.
Are you...
That orange wire in the harness I'm talking about, is the battery charger for the 7-pin connector.
That is regulated by the relay internal to that module.
That is fed by one of those blue wires in the center of the module.
To my knowledge, there's been no software /firmware update to that...
Try unplugging the connector on the right side of module.
If the issue goes away, the issue was not with the tow module, but the wiring that leaves it.
Keep in mind you will not have brake trailer lights functioning.
If you had the wiring added, there could be a problem at the connector,
I am inquiring if anyone has information to the main connector under the drivers and passenger's seat.
This would be for the 10-way +heated seats.
Looking for the pinout,
Thanks
There is a relay for auxiliary power, connection.
One possible reason for the fault:
The fault could be could be present from a fault due to the wiring association with the module, specifically the lights.
It being winter, do you have snow, water, debris buildup around the 7-pin connector...
It's taped up a little bit in the wiring loom.
I had to pull it slightly more than I felt I needed to to get it free.
I would not cut it because there's already very little extra wire to put a connector or splice onto it.
What's the ethanol percentage that you're putting in.
You will get significant increase by using non-ethanol gas. Depending on where you live that may not be available.
Out of curiosity do you have the lux package.
Do you have 360 cameras, or blind spot.
If you don't have those, those modules don't exist and you can't program them.
Out of curiosity do you have the lux package?
Do you have 360 cameras, or blind spot.
If you don't have those, those modules...
Unsure what you want a Ford dealership to do for a Non-Ford product.
There is no programming for a brake controller.
It's literally a variable voltage output based on brake input. It's plug and Play
The Ford dealership gave you correct response.
What third party hardware was installed?
The pricing for what needs to be done does not make sense,
It's truly not that hard of a thing.
Removing the bumper I'm putting on the receiver is not hard, it could be done solo in 35 minutes. (That's what it took me with little preparation)
What you're describing is a third party controller.
You're tapping on two existing wiring.
The issues described are wiring issues.
Can offer guidance on the OEM /factory install.
But that's not what you have here.
It'd be hard to troubleshoot wiring without
knowing what they did/pictures.