I looked but could not find this, so forgive if I could not find the right thread. Has anyone had trouble setting up and initial log in on the FordPass app on an Iphone? I get an error (CSIAH0004E- not found) and am unable to use the app. I called the support number, they suggested that I...
Built 6/12 still awaiting shipment. Saw three Broncos at a local Mercedes dealer, all blended in May. Why in the wide, wide, world of sports is our week neglected at every opportunity? Vent over, carry on.
After reading the comments over the weekend, I broke down and checked the tracker- now "built" status. Nice to see, but expectations still low. Firmly in the "believe when see" camp.
As for naming the truck- with "Ice Mtn" plates, preliminary name is "Elsa." But, like any child, will reserve...
In the "Item number" field on your window sticker has the dealer order number so you can use the trackers. Your order number looks to be 0904 (low res on my end)
So you believe that "unavailability of materials" applies always?
My personal bet is that Ford cancelled or delayed purchase orders. In no way whatsoever would that clause apply. Now, if Ford didn't alter any part of their contractual relationship with their suppliers- THEN it would apply...
Rant bucket is now empty. Sarcasm bucket still full, though.
Fake Logo below might be a nice addition to the rear of my mythical Bronco. On the straight sarcasm side- maybe we could get Urban Dictionary to define Ford as : "F' up Orders Reservations Deliveries
Setting aside the obvious disappointment, I disagree on the statement that dealers, not the end user, should be deemed the “customer” of Ford. Legally, title to the manufactured good passes through the dealer- but that logic would indicate that P&G’s customers are its distrIbutors, not the...
On hold with customer service now. She was surprised that my EDD was moved back to April and she was "looking into this." Although I don't normally slow down and rubber neck a wreck, I must admit I am doing that just now by holding. I can only guess at the "surprise" of the marketing...
Also a fun (sarcasm here) note about the 200,000 Electric F150. John Murphy, the Bank of America analyst asked about the 15-20% of reservation holders that are new to the F150- The CFO/CEO talked how that can help their profitability but not whether or not they will ignore all of those...
On the business side, it is a legal and accounting issue. One would have to assume that the labor contracts do not have a Force Majeure clause (act of god) that would allow them to not pay for labor that they could not use. Not being able to fully assemble vehicles due to covid/supply...
I had a glimmer of hope on Friday when I was told was off chip hold. I called this morning to make sure (trackers didn't show any movement). I spoke to the most evasive rep. I finally asked him to just answer the question (is it on chip hold), finally he answered and then said "it will be...
By now, those of us delayed may have heard the same "call your dealer" with a remarkably few details about our delayed reservations/orders/deliveries. Instead of just "chip hold" we should help Ford come up with more humorous/insightful/truthful responses so that we, as potential Ford...
I am fully embracing the delay. New plates ordered and updated profile picture. I will use this as an everyday reminder on how to handle customer service issues (talk amongst yourselves).
Celebrating (note the sarcasm) three months on Ice Mountain! Yea! Best I can guess is Tow is the constraint- I say that because I assume that they assembled and left the manual transmission in the vehicle three months ago....
Cheers to all who are waiting- I assume those with their rides won't...
I was told that Ford is dragging heals on actually reimbursing the dealers. Hoops were added- e.g. sending Ford a picture of the customer's drivers license, pictures in the dealership with the customer and the part/item that is being reimbursed, that in combination with delays in the actual...
Congratulations all. I am in the running for the last one off ice mountain shirt. Dealer was initially hesitant to apply the satisfaction dollars (got over it), but with the tube doors getting a part number, the funds will will be a nice discount.