Not with new group. I have done busimesss with the dealership
For years & have bought multiple trucks from them.
i even have an F250 on order with them that is waiting on a chip that I ordered back in September.
So after all of this, the new management at the dealership is trying to not honor my deal with my contact that I had prior to them taking over the dealership. I have bought many vehicles from them & thought that I had a very solid relationship, but today they are trying to charge me almost $5k...
the sad part of the wait on the handoff from rail to truck. Sitting at the rail yard waiting to be put on a truck was the longest part of the shipping for me.
Going down to check it out in the morning--it is about an hour south of me. They have their prep stuff to do, which is probably going to be Monday & then they are going to deliver it first of the week.
I was rail to GA too, but then it is given to the trucking company for the final leg. Followed status with phone system while on rail. Sat at railyard for about 7 days. Once the Destination columns populated on the palsapp, then it was about 2 days until the status became dispatched.
That site still shows (check just before typing this) that I’m still in production, but I know that it is still at the dealer…
I think those trackers are just really off for some orders. I think that the best way to have an idea of status is watching the palsapp site.
Just got an email from Ford letting me know that my Bronco shipped. It "shipped" about 14 days ago. I guess that is tied to the last leg where it is actually headed to the dealer? But one of the trackers still shows in production.
The dealer just confirmed that it is on the truck & on the road. They are the 4th stop, so he said that he will call me when the truck gets there today.
OK, so after sitting in the rail yard for over a week, the destination got filled in & sat in that state for about 2 more days. Today the status went from "pending" to "Dispatched on Mar 25 2022", so I assume that means that it has left the railyard & will be at the dealer today. Crazy how...
Is there a list of known statuses for the palsapp site? I’ve been “pending” for about 20 days now. I would have assumed that once the trucking company took over from the rail yard, that there would be a progression of statuses? Just curious if pending all the way until delivered.
So after sitting for 7 days at the railyard, palsapp & ordertrack are finally showing a Destination city of my dealer, so I guess that it is getting processed? My dealer says that he generally gets a 24 hour heads up, from the trucking company & that he is not seeing a status update. Probably...
Mine appears to have gotten stuck at the delivery rail yard for 4 days now as there are no trucking updates. My desler is about 100 miles from rail yard.
Hoping tracking system is just not up to date & dealer calls with a supplies today that it was dropped off while the were closed yesterday.