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Since you no longer have an ETA, you can request a Logistics review. Customer Service will reach out to Logistics for an update and ETA. They’ll call you in a week or two with the outcome.

Depending on who you speak with in Customer Service, if your ETA has passed you can request that they submit your case for a Logistics review. They will reach out to the Logistics Team to find out if there is anything preventing your Bronco from being shipped and also request an ETA. An agent...

My Bronco has been released and sitting at MAP for 2 months now. Nobody at FMC seems to know what is causing the delay or when it will finally ship. Even the most recent ETA (11/13) provided by the Logistics Team doesn't appear to be accurate since my rig hasn't shipped yet and the transit time...

Wow! We’ll I’m glad that you will be taking delivery soon. Enjoy your rig! I’m starting to worry about the impending rail worker strike on Nov. 18th. I hope that mine ships by the end of this month to avoid that dumpster fire.

Blended back on 7/27?! Were you on a chip hold or was the delay entirely caused by the battery? That's beyond crazy! I'm quite sure that my battery is dead, I have a flat tire, or my Bronco is lost or stolen from MAP.

8/30 Built… Released and awaiting shipment since then. No help from @Ford Motor Company

Welcome! Most of us long haulers haven't even received the "Shipped" notification yet. So you are one step ahead of us. But it sounds like you may be in a new type of shipped limbo. Hopefully you see some movement soon!

Got a phone call from Ford Corporate Office in Michigan today in response to my e-mails to the top brass. The woman I spoke with was terribly nice, but couldn't provide any information beyond what was available on the screen in front of her. She gave me her personal phone number and told me that...

As someone in this position, I fully expected to have already purchased my Bronco by now. Shame on me for trusting that FMC would deliver my Bronco when they said that they would. I had my insurance binder in place for my credit union. My insurance company said that they could place a hold on it...

I need to chat with my loan officer to find out my options if my Bronco won't be arriving until after mid-Dec. Maybe my dealer can cash the bank check and put it into an escrow account. I don't want to purchase my Bronco sight unseen just in case I'm one of the unlucky ones that gets totaled in...

Same! I’m at 1.99 @ 60 months. Not sure what I’m supposed to do when my bank check expires after 90 days though, if my Bronco still isn’t delivered by the beginning of Dec.

I already made my first loan payment on 10/15. Hopefully my Bronco will arrive before my 2nd payment is due. This is beyond crazy!

I hope that your contact is able to provide you with real info and not just another inaccurate ETA that will be missed. We have similar builds. I wonder if having Tow or the Slide-Out Tailgate has anything to do with the delay.

Built notification on 8/30. It’s been released and awaiting shipment since then. I was just given my 6th delivery ETA.

My Off-Roadeo refund was actually issued at the beginning of Sept. right after I received my "Built" e-mail. Sadly I'm still awaiting shipment, but at least the Off-Roadeo refund went smoothly!

WOW! I think my latest round of e-mails to the top brass at Ford is gaining some traction. I just got a phone call from the Bronco Support Team regarding the logistics inquiry from a couple weeks ago. I'm blown away that they actually called me back after Customer Support told me that it would...

Seems like a failing business model to employ a "Customer Support" team that are unable to provide any meaningful answers and are there just to redirect you to the dealers who also have no information.

Day 51 and my status is still "Released & Awaiting Shipment". Some of the Customer Support people tell me that the Delivery ETA is when it will arrive at my dealer at others tell me that's the date when it will leave MAP. What a joke!

I've been waiting since the end of August for my Bronco to ship. I fear that it may have met the same fate as yours. I never received a proof of life photo though. These rigs have a built in modem. It's crazy that one can go missing. Probably got shipped overseas!

Congratulations! I hope that mine will just show up at my dealer this month as well. Enjoy your Black Diamond!!