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Installed these on my Black Diamond yesterday and they are 🔥 Thanks @broncorik for the rubber bumper hack! Installation was a breeze and they look amazing!

Yaaaasssssss! Your Bronco is almost home! My rig made it to my dealer within 3 days after it was off loaded from the railcar. I found the Ford Tracker to be the most up-to-date in the final leg of delivery when I was awaiting transport from the rail yard to my dealer. I see that you are also...

I recommend calling Customer Support or doing they online chat on the Ford website. If your Bronco has already shipped, they will be able to provide you a railcar number so that you can track it via the rail's automated phone system. Those phone numbers are available in the "Trackers" tab at the...

My long awaited silver steed has arrived!

I picked up my Bronco on Wednesday. The Ordertrack App is still showing it as "In Transit". The Ford Pizza Tracker was the most up-to-date for the final leg of delivery from the rail yard to my dealer. It updated on the same day that my Bronco arrived at my dealer. I actually called my sales guy...

Awesome news! It was a bit unnerving when my Bronco was offloaded from the railcar and I was no longer able to track it. Thankfully it only took 3 days to arrive at my dealer. The OrderTrack app still currently lists it as “In Transit” even though I picked up my Bronco on Wednesday. The Ford...

My long awaited silver steed has FINALLY arrived! Went to pick her up in gale force winds and pouring rain. When I got home I noticed that the Bronco toolkit was missing. I was too excited at the dealership and missed checking for it. Hopefully my sales guy will send me one. Thanks @Ford Motor...

Kinda. I received a phone call from one of their assistants. The first time that we spoke she basically just gave me the same update that I received from speaking with customer support and the online chat. I called her a few weeks later and questioned the legality of making a 2nd loan payment on...

My Bronco was off loaded from the railcar in Newark this morning. Thankful to be done with rail. Now I await the final transport to my dealership. So close!

Jim Azzouz Director, Customer Experience 1 American Road Dearborn, MI 48126 [email protected] Elena Ford Chief Customer Experience Officer 1 American Road Dearborn, MI 48126 [email protected] Frederiek Toney Vice President Global Ford Customer Service Division 1 American Road Dearborn, MI 48126...

No chip hold here, but my rig was built at the end of August and I still haven’t taken delivery yet. The only method that successfully got me out of awaiting shipment purgatory and onto a railcar were angry e-mails to the top brass at corporate. I already made 2 auto loan payments on a Bronco I...

My rig is on Norfolk Southern and was supposed to arrive at Newark yesterday. It was still in PA this morning and the ETA for arrival in NJ is now Thanksgiving Day. It's inching closer to me. Hopefully I will take delivery before making my 3rd loan payment on a Bronco that I don't even own yet.

My Bronco shipped last Thursday and my dealer confirmed that the railcar reached Conway, PA on Saturday, but Ford Chat says that it is still sitting at MAP. Apparently their computer system is very slow to update the current status.

My railcar was in Conway, PA at 12:29 AM this morning. So it appears to be headed in the right direction for now. To those of you still in awaiting shipping limbo, getting a "shipped" notification does offer some sense of relief. I put the top brass at Ford on full blast via e-mail this past...

My Bronco is FINALLY on the move! It left Oakwood, MI at 10:08 AM this morning. Norfolk Southern said that it will arrive in New Jersey by Monday. Dealer said that it "normally" takes 3-5 days to get transported from the lot in NJ to their dealership. I've been so beaten down by FMC, that I'm...

79 Freakin’ Days sitting at MAP and…

First Delivery ETA: 9/5 Current ETA: 11/21 and Still sitting at MAP!

This is so true! I don't believe that there's any team or department @Ford Motor Company that is providing any meaningful assistance or are even sympathetic to those of us sharing this plight. My escalation to "Logistics" for review resulted in a bogus ETA date that has already passed. FMC hires...

Hey @Ford Motor Company here's an idea for a process improvement... When a Bronco is in "awaiting shipment" status for longer than 30 days, have your system mark the vehicle as "HOT" and auto notify the Zone Rep or Logistics Team to investigate the delay. I've been waiting for 78 days and can't...

Locking in at a very low rate was one of the only positive parts of this process. It was the only part that went smoothly because Ford Motor Company had no involvement!