I do hate new york, but that's only because your gun laws are worse than ours. Plus I lived in Staten Island for a few years while in the Coast Guard and that was enough New York for me...lol.
That's what I did. That does nothing. When you order online to be delivered to the dealer, the dealer is just receiving it for you. It does not offer you any additional protection.
I actually tried to order it through the dealer with a price match. They couldn't price match, and it was out of stock for them but in stock for me... Weird. Lol.
I don't think it was done in shipping, but instead packing. I called ARB first and they said to send pictures. I called Ford right after just to mark it damaged in case ARB didn't work out. She just came out with it and said... Non refundable.. can't do anything. Then she asks if I want the case...
It came in multiple boxes. Didn't open it until I got home. And believe it.... Her response was "it says right on the website that it's non refundable".
When they say "for any reason" they mean it. Lol. Anyway. Kudos to ARB.
Just a little warning if you buy anything of value direct from Ford. Bought the dual onboard ARB compressor kit directly from Ford using their 20% off coupon. Just picked it up from the dealer and both connectors are smashed.
Called Ford and the lady literally told me, non refundable, nothing...