Same boat as you. Ordered three things in a single order. One of the three items arrived, but the other two bigger items haven't shipped.
My account online shows that it's under maintenance so I can't see a current status.
I called Ford today, and the rep couldn't even find the three items...
In the Bay Area, dash cam is a must. Finally got around to hardwiring it and putting the rear camera somewhere that works with both the top on and off.