Don't put your health at risk. I'm sure your back and neck have pain somewhere. Especially if the party at fault has good insurance. Consult a lawyer too.
I'm sorry for the mix up. But I have to say that's way too funny! Fords quality control is not even there ! I had to take my brand new Ford donkey to a specialty body shop to align all the doors ! One door was 3/8 of an in out of alignment ! It was hideous ! Good luck and check everything...
That sounds good but I don't normally let my batteries get to that point. My Ford 7.3 diesel I always keep those 2 batteries on a trickle charge. If that beast gets low its really tough to start.