I have a similar problem. I have a built date, Shipped shows 22 days, and an estimated Delivery date, but the page shows the Bronco as "In Production", and my dealer says they see the same thing. I'm hoping it's a pizza tracker problem.
So did mine, dealer said the same thing. I still have a Built date and Est Shipping of 22 days on the Pizza tracker, but it still shows In Production and I don't have any emails. Guess we just wait now. Maybe someone didn't like the way the light bounced off the hood and sent 'er in for a polish.
So, if I keep Shift+Refreshing every 15 minutes or so, I'll get a version that includes my Built and Ship dates, and then I get a version that has blank Built and Shift dates. It's almost like Ford has a bunch of servers that are not that sync'd up and you sort of land on different ones.
Just so everyone knows, the Dealership sees each train stop your Bronco goes through, and it all shows for them in Vehicle Visibility pretty much real time, and they know the train route, as it's always the same. The train makes a loop through all the drop-off stops, probably 1 or 2 per state...
On mobile, I now show a built date of 9/15, and shipped with 22 days (I'm rail). Desktop showed no Built date or shipping. I did a hard refresh (Shift+Refresh), and walla, the desktop show shows the updated info. No email yet.