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  1. Battery drain

    On a positive note, your battery state of charge is very good right now. Not much here so it's pretty much the tender or pull a cable. We have an average of about 2 customers a week that are in the same situation as far as use is concerned. Unfortunately, the way Ford does their software...
  2. Battery drain

    Short answer to your question, yes. Either battery tender or pull a battery cable. Between Ford "pinging" them daily causing a draw, in addition to the normal draw and time it takes it to go into sleep mode, not getting a full charge when driven, your options are limited. Short tripping (less...
  3. Ford parts winch order problem

    What dealer is this being shipped to? If you are in KY, it's probably going to come out of the FAD in Cincinnati (assuming they had them in stock), if not, it will be shipped from another FAD to the dealer. If you have an order number they may be able to look it up at the FAD and let you know...
  4. New Recall #23S48 - REPLACE REAR VIEW CAMERA

    Dealer is supposed to check for recalls when vehicles are in for service and complete them assuming you have time, Ford has released the repair instructions and parts are available. Sometimes things get missed, some people don't want recalls done but Ford is going to keep sending the letters...
  5. Ford parts winch order problem

    If you ordered it on-line, the dealer is just the drop point and has nothing to do with the order or tracking it.
  6. New Recall #23S48 - REPLACE REAR VIEW CAMERA

    So far this week we have...I don't expect the non-dealer service people to understand this but look at the date and year/model of the vehicles involved. Most are going to still be in warranty which means Ford is going to be shucking out labor and in some cases parts. Again, that is just this...
  7. New Recall #23S48 - REPLACE REAR VIEW CAMERA

    There have been at least 25 new recalls since Jan 1 this year. We have over 4,500 assigned to our dealership that has a town population of about 15K. So no, in the grand scheme a couple of recalls on the bronco isn't going to phase FMC in the least but TSBs probably outnumber recalls 5:1 so in...
  8. New Recall #23S48 - REPLACE REAR VIEW CAMERA

    It is a safety recall, hence the "S" in the number and will theoretically stay with the vehicle forever until it's completed. Ford does modify recalls from time to time and I have had experience with related damages being denied. One was 05S28 where the cruise control deactivations switch on...
  9. New Recall #23S48 - REPLACE REAR VIEW CAMERA

    Isn't it funny how many times 14M02 has been modified? We don't do anything with this, preemptive check wise, just do if it's in time/mile limitations and had the problem. IMO, this engine recall should be the same way. No need wasting our time trying to get it to fail, just deal with if it...
  10. New Recall #23S48 - REPLACE REAR VIEW CAMERA

    You will get another letter in the mail when they've got a procedure out. The next issue could be parts availability if there are a bunch of failures. I don't have any of Ford's data but would assume the majority of these failures have already happened as a % of the total number of units...
  11. New Recall #23S48 - REPLACE REAR VIEW CAMERA

    Y'all would shit if you saw all the other recalls they come out with every...single...day. Worst I've seen since the early '90s when I started in this business. I don't see how Ford can keep doing this and it not severely impacting their reputation and financial stability.
  12. Found a GPS tracker installed on vehicle without my approval

    I don't know the laws but have a hard time believing they do this on all vehicles and not have a disclosure or agreement signed when the vehicle is delivered. There could be a bunch of PII collected and sold to third parties they would need permission to use. Ford has theirs with Ford Pass and...
  13. Have you seen the Factory Tie Rods Crack like this? - Updated - Self Inflicted

    Almost looks like what happens to copper pipes when they freeze, less the metal deformation. Doubt it's rust jacking but based off the rust on the shock I'm not going to say it's impossible.
  14. Ford offers employee pricing (below invoice) to all US customers April 3 through June 2 - "From America to America"

    The broadcast had an example of how this worked on an XLT with 2.7 showing what it would look like with the current incentives stacked with the A-plan discount. I didn't write it down or screen shot it but it was a significant amount. They have an example in the playbook showing this example...
  15. Ford offers employee pricing (below invoice) to all US customers April 3 through June 2 - "From America to America"

    Incentives can be used in conjunction with this program too. Dealers can choose to participate or not, the only real rule is the dealer can't sell it above A plan but can be less depending how aggressive they want to be. If they're drowning in a particular model they may get into some of the...
  16. TCU died and Dealership is unable to program the replacement

    We have one guy that does the majority of these because he his good at diagnosing and troubleshooting programming issues. Other guys can do this type of work but some are just more proficient and understand the quirks of programming. If I had to take a guess at possibilities it would be one of...
  17. Transfer Case Technical Discussion

    There are only 4 pages using that VIN.
  18. Transfer Case Technical Discussion

    I'll help.
  19. Transfer Case Technical Discussion

    Sorry, in between 7 things and doing none well at the moment. The catalogue, at least Microcat, does not have much on the BW-4808 so the illustration is about all there is for Raptor internals for now. The first pic (7G361) is what they're calling a spring. Obviously the following two were of...


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