Has anyone tried a BBB complaint or something similar to try to get some info from Ford? It is getting extremely frustrating as each week passes with no update from Ford on why I'm still "in production." Marketing line is hours of hold time, most of the time it hangs up on you before you get a...
This thought has entered my mind as well. I can honestly say I've never been more mad at a company as I am at Ford at this point. Every day I call the Ford Marketing line and every day they say "I know it shows In Production, but my system shows ready for transit so I don't know what the issue...
This is the most infuriating part yet. I'm just assuming mine is in the same boat. They continue to roll out later builds but can't find time to run these back through the dyno? Also, Ford has completely stopped responding to any of my inquiries on all available avenues of contact. When they...
Glad you have your mind right on the hopes for a reply. I got mine escalated last Wednesday and haven't heard anything. My best route for contact was Twitter DM, but they have stopped responding to me now. It is maddening to think that nobody at @Ford Motor Company can give you any legit info.
I will sadly register as a member of this group. 10/28 blend, "produced" on 10/29, still "in production." I've spent at least 15 hours trying to get any sliver of info from @Ford Motor Company but everyone I talk to seems to have less info than I have been able to track down from this site. Sold...
I was 10/28 blend 3798. Everything popped up on the 29th, and not jack shit since then. Still "in production" but window sticker did update to 11/12. I've easily spent 15+ hours trying to get someone from @Ford Motor Company to give me some kind of info. Apparently we are supposed to believe...
For those of you still trying to get in touch with the Ford Marketing line, don't bother. After 3 days of trying I finally got someone on the phone and I knew more than they did. What a freaking joke. They tried to argue with me that mine is currently on the production line because the status is...
Literally just now, the marketing number finally picked up, was dead silence for about 30 seconds and then transferred me to the after call survey. To say I'm extremely angry at this point would be a huge understatement. @Ford Motor Company
Over the past 2 days I've now spent around 10 hours on hold with Ford to try to talk to someone. Every time I get a person they say "oh, if it is Bronco related you have to talk to marketing." Why in the absolute F would I need to talk to marketing about why my vehicle has been sitting at MAP...