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@JonD3531 I was gonna message you tonight and see if you’d heard anything. The Ford HQ customer service rep is supposed to touch base with me tomorrow so I’ll see what she has to say.

That makes sense but is this good in the sense it's an easy fix, or not a major issue? At this point if it's a mechanical issue, I don't understand why it took 2 weeks to figure it out.... Pretty frustrated with Ford overall right now.

Mine wasn’t drivable.Couldn’t even turn the steering wheel. 🤦🏼‍♀️ And I don’t have 4A. Seems like a lot of these are cropping up though so I’m starting to wonder how many of us there are with this type issue.

Don’t have a ton to update but this is where I’m at with mine. We’ve gone from a software & networking issue to ordering a front drive axle due to solenoid that engages the front axle being bad. As evidenced by the fact that disconnecting it and reconnecting cleared the error. Which sounds a...

Well we’ve gone from a software & networking issue to ordering a front axle shaft due to solenoid that engages the front axle being bad. As evidenced by the fact that disconnecting it and reconnecting cleared the error. Which sounds a lot like we unplugged it and plugged it back in so that...

Assuming you're at the same dealership? Best guess our order date was 10/18 versus your 10/21? Which shows how much reservations matter.....

I got a Jeep wave the other day and I wasn't sure if I should wave back or wait for him to realize I wasn't a jeep. That's a lie. I grew up on dirt roads, I was doing the wave before I even realized it was a Jeep wave. 😂

Mine wasn't until July 2021, so I'm thinking I'm out of luck.

I just heard back from the dealership today, but just that they have part on the way. I'll update once I find out what part it is. The last thing I heard they were testing things related to the network.

I mean mine is here and I have my points but when I called to order floor mats the service guy was just like oh yeah you need to talk to Renee to do the points but I’ll go ahead and get them ordered for you and just get with her to process the points…. No big deal, easy peasy. You already...

Where is that screenshot from? I was a later reservation so per the OCD I didn’t think I’d qualify for the additional 20k points.

Nope, IT.... but application development, not networking... 😂

I'm going with someone spilled coffee on my circuit board. 😑 And why does talking to the car repair tech sound like I'm at work?

11 days, 7 hours Broncoless...... The latest update is that they've now requested ANOTHER specialist to assist the Ford specialist, shop foreman, dealership tech and that they're running tests on the "networking tool." I don't even know where to start with that. My notes from yesterday that I...

Now I'm gonna have to get mine and try some of this out. We got two for Christmas, lol.

I’m up near Tallahassee. It’s 1-800-392-3673. Good luck!

I have the phone to Ford customer service somewhere if you want it. They’ll call your dealer and just basically open a case and check in with you. I called mine. Repeatedly. Lol.

I was gonna ask if you’ve heard anything on yours.

Yep, and he gave me the name of the module if anyone is interested to know, but it’s on my notepad at work….🤷🏼‍♀️

I’m slow but here’s the picture. I didn’t get to open it but it’s not very large.