I just got off the CS line, they mentioned the email and I said I didn't get it, she looked and I was marked as opting out for marketing emails. That may be why some people are getting the emails and others are not. I don't ever remember opting out but I'm hitting 700 days on Saturday so it's...
I wouldn't worry, I got my original order confirmation and my converted-to-a-2022 confirmation, but nothing other than those. If you are nervous, call customer service at 800-334-4375 and they can confirm that your order is in the system. Mine is, it's just being ignored.
More and more I'm thinking those emails only went to customers that had a shot at getting scheduled, there have been people that have gotten the email and then been scheduled but I haven't heard of anyone that didn't get the email but did get scheduled. I just checked again and my order is...
I'm beginning to think that people that got the email have a chance to be scheduled, and those of us that didn't get the email have no chance, but haven't been balanced out for some reason. As of yesterday I was still unscheduled clean (haven't gotten any emails from Ford since last October...
I'm not scheduled, unscheduled clean, customer service said if I'm not scheduled by 'mid-September' I'd be balanced out. Hope that there is more scheduling to happen.
Res (10/17/2020) holder, no email received. Just got off the phone with customer service (Robert), I'm still unscheduled clean, was told if I wasn't scheduled by "mid September" I'd get pushed to a 2023. I'll check again tomorrow to see if the balance out happens or if they are doing more...
Nothing for me. It seemed like some dealerships used it to get swag for customers that already had their Broncos. Nothing for the people who were/are still waiting without a production date. And nothing for the people whose dealerships seem to be ignoring them (because they don't see you as a...
Yeah, that's the info I usually pay attention to. Secondhand info from Ford customer service people that probably mean well but don't have a clue, not so much.
There was a post that said they 'heard' from Ford customer service that the final scheduling for the model year would be Monday, August 29th. I haven't seen anything more official than that.