Infotainment screen recall #26S09 (Infotainment Screen Blank) - 3/5/26

[Ducati1098]

same for my 24, rec'd letter today. so there is no way this will be an OTA update? (I was hoping to never visit
Ford service ever lol)

It will be eventually for a 24. It already is right now for 25/26

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[Ducati1098]

My ford app shows no active recall never has shown the recall. But I go to my car fax app shows a recall. I go to ford web sight shows recall.
funny car fax showing when fords own app does not show it?

dealer also said part of recall. Never got a notice in mail. I guess they don’t have to do it any more?

The app is always behind. If you want accurate information, that’s not the place to look.

And yes, they still mail letters out. You’ll get one eventually

 

[EvilJim1971]

Got the letter in the mail for my 23 today.

 

[23OBX2.7]

Mine going in this Friday when they replace to soft top corner piece that wore through the paint...I hope they don't screw up the perfectly functioning screen LOL.

 

[Ducati1098]

Mine going in this Friday when they replace to soft top corner piece that wore through the paint...I hope they don't screw up the perfectly functioning screen LOL.

This recall wont be available for 21-23MY until ~June 1st.

 

[23OBX2.7]

This recall wont be available for 21-23MY until ~June 1st.

No idea was at dealer today and said there was open recall for screen that goes black ...thought is was fixed last Sept haha. Maybe the fix is not available yet...just the flag on oasis...

 

[dpAtlanta]

I just received one for my 1968 Bronco… they are being VERY thorough…!







REALITY DISCLAIMER
This post is 100% sarcasm & I don’t own a Gen 1 Bronco.

 

[grayshadow]

Daughter in law received a call from the dealer that the update was delivered this morning and her new Bronco is halfway through with the update.

Good Luck to everyone who is waiting today.

 

[Robert Swanson]

I ended up giving up on the 25 Raptor and went and bought a 26 instead. Lost faith in the fact that they would be updated.

 

[gammaguybronco]

Does anyone else have an issue with CarPlay connecting to your iPhone, but not playing music even if it shows that the song is playing? Seems to happen at least twice a week to me. I have to hard reset the system when driving down the road, and then it's fine. I've had my dealer look at it a few times. Always the same reply about the next patch should fix it, but SYNC 25.2.1.6.5.2 just released and I'm still having the issue.

 

[Swiftblaze]

I received confirmation that my 2025 Badlands Sasquatch is done and good for me to pick up. Hopping on a plane tonight to pick it up in Texas tomorrow. Hope it gets done quickly for everyone else waiting.

 

[SlowTrak]

So have we determined that it is a dealer update and not an OTA?

I received the OTA early yesterday morning. Everything was working fine and working fine before (never had a black screen). Then in the late afternoon I was backing up and I got a black screen...

Hasn't done it again though *knock on wood*

 

[Swiftblaze]

So have we determined that it is a dealer update and not an OTA?

I received the OTA early yesterday morning. Everything was working fine and working fine before (never had a black screen). Then in the late afternoon I was backing up and I got a black screen...

Hasn't done it again though *knock on wood*

Mine was done by the dealer via FDRS. It is available OTA as well.

 

[Ducati1098]

So have we determined that it is a dealer update and not an OTA?

I received the OTA early yesterday morning. Everything was working fine and working fine before (never had a black screen). Then in the late afternoon I was backing up and I got a black screen...

Hasn't done it again though *knock on wood*

If you don’t have a 25 or 26, you likely won’t get an OTA for this repair yet.

 

[GoHawks63]

My ford app shows no active recall never has shown the recall. But I go to my car fax app shows a recall. I go to ford web sight shows recall.
funny car fax showing when fords own app does not show it?

dealer also said part of recall. Never got a notice in mail. I guess they don’t have to do it any more?

If there's any humor in this whatsoever, my wife received her recall letter from FORD today for her 24MY Bronco for this recall.

Consistent as others, for my '24 WildTrak (11/24), Ford Website shows the recall, but not in the app (as Ducati advised). Received the letter in the mail day before yesterday.

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