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Satisfaction poll, just curious

Are you satisfied with your dealership through this process?


  • Total voters
    162

Wookiee

Outer Banks
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Joined
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Location
South Carolina
Vehicle(s)
Chevy 1500
Your Bronco Model
Outer Banks
Clubs
 
Just curious how this plays out
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Beachin 74

Outer Banks
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Jun 22, 2020
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Location
Delaware
Vehicle(s)
1974 Bronco, 2015 F-150, 2022 OBX
Your Bronco Model
Outer Banks
I couldn't vote. The dealership I have now is fine, the original one I had to drop them like a used condom.
 

Tonka1

Badlands
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First Name
Brad
Joined
Jul 31, 2020
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0
Messages
524
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Location
Green Bay, Wisconsin
Vehicle(s)
Jeep Wrangler Willys
Your Bronco Model
Badlands
Clubs
 
With all the whining on this forum about dealers, I'm surprised that the results are so positive. Then again, there are a lot of Granger customers like myself here that couldn't be happier with their dealer experience ☺
 

NM_21Bronco

Badlands
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New Mexico
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2019 Explorer
Your Bronco Model
Badlands
Probably below the satisfaction mark. I have z-plan so there was no effort involved in the financial process. They just don't reach out at all and are absolutely tight-lipped on everything. I'd appreciate if they were even slightly upfront/honest buuuuuuttt what can you do.
 
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Wookiee

Wookiee

Outer Banks
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Joined
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Location
South Carolina
Vehicle(s)
Chevy 1500
Your Bronco Model
Outer Banks
Clubs
 
With all the whining on this forum about dealers, I'm surprised that the results are so positive. Then again, there are a lot of Granger customers like myself here that couldn't be happier with their dealer experience ☺
I couldn’t agree more...that was my general impression as well, hence the poll. I’m happy with mine as well. With what I’ve read up to this point Inwas thinking that “yes” would hover around the 50-55% area. Good to know that the majority are happy. Sorry to those that aren’t...it’s unfortunate.
 

Dads_bronze_bronco

Raptor
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Feb 18, 2020
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Location
NC
Vehicle(s)
08 JKUR / x_x 00 TJ x_x
Your Bronco Model
Raptor
Clubs
 
Other than paying MSRP, Crossroads Apex has seemed very straight forward.
 

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Tricky Dick

Badlands
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First Name
Dick
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Apr 12, 2021
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Location
PNW
Website
www.TD-Distributing.com
Vehicle(s)
21 Bronco, 88 Bronco II, 03 Ford F250
Your Bronco Model
Badlands
Clubs
 
This is my first new purchase, and only 2nd purchase that isn't private party, so I have little to go off. They haven't been incompetent or screwed me like some horror stories I see here, but haven't really gone above and beyond like Granger either.
 

FourHorses

Badlands
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Midwest
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Four Ford Horses and an Expedition
Your Bronco Model
Badlands
Clubs
 
@StephensAutoCenter , of course! :)
Dealer before I switched? You woulda thought after 10+ vehicle purchases they would treat me better, but my salesman retired.
 
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Wookiee

Wookiee

Outer Banks
Well-Known Member
Joined
Mar 15, 2021
Threads
6
Messages
214
Reaction score
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Location
South Carolina
Vehicle(s)
Chevy 1500
Your Bronco Model
Outer Banks
Clubs
 
Quick random question....just received an email with a Fords Pass Rewards statement....should I read anything into that, I haven’t signed up for anything...
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