Metro Atlanta

[cpmartin1999]

I did exactly the same I live like five minutes from Wade Ford and I don't care for that dealership I also moved mine to Stephens

i spoke with Lithia Springs, im going to move mine to Stephens too!

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[cpmartin1999]

i spoke with Lithia Springs, im going to move mine to Stephens too!

Lithia Springs had a Facebook post stating $1000 UNDER invoice in the late summer, i screenshoted the pic, asked them yesterday if theyd honor it they said no, they werent honoring that price, hence my decision to switch.

 

[NoleDawg]

I’m just amazed that for such a large metro area not one dealer stepped up and tried to gobble up all the reservations with a decent deal. We all are obviously in the minority of GA reservation holders who expect basic things like communication and reasonable pricing. There must be thousands of Georgians happily signing on to pay MSRP or more.

7/18 reservation, not a single communication from my dealer since I made the reservation. I know I’m getting a MY22 and will be moving my reservation, I’m just waiting for my current dealer to reach out so I can have entertaining conversation with them about pricing, options etc. I feel like I’m missing out seeing all these “dealer told me 5k adm and I have to make a blood oath by sundown” posts.

 

[Deleted member 13817]

i spoke with Lithia Springs, im going to move mine to Stephens too!

I would highly recommend speaking with John at Stephens BEFORE you move your reservation. I had hoped to do the same thing.

 

[Hobgoblin]

I’m just amazed that for such a large metro area not one dealer stepped up and tried to gobble up all the reservations with a decent deal. We all are obviously in the minority of GA reservation holders who expect basic things like communication and reasonable pricing. There must be thousands of Georgians happily signing on to pay MSRP or more.

7/18 reservation, not a single communication from my dealer since I made the reservation. I know I’m getting a MY22 and will be moving my reservation, I’m just waiting for my current dealer to reach out so I can have entertaining conversation with them about pricing, options etc. I feel like I’m missing out seeing all these “dealer told me 5k adm and I have to make a blood oath by sundown” posts.

Not sure who you are with locally but you may want to initiate a call to them. I have seen too many posts of people stating that their dealer is waiting to place the orders until later.

I was with Krause and I reached out a few times and never heard back from them. I understand wanting to buy locally but customers should be treated with at least a basic level of customer service. Many good options to switch to out there. Good luck on finding the right dealer.

 

[NoleDawg]

Not sure who you are with locally but you may want to initiate a call to them. I have seen too many posts of people stating that their dealer is waiting to place the orders until later.

I was with Krause and I reached out a few times and never heard back from them. I understand wanting to buy locally but customers should be treated with at least a basic level of customer service. Many good options to switch to out there. Good luck on finding the right dealer.

For sure. I’m with Krause. I really just want to see how they are going to try to play it. We all already know nobody in Atlanta is going to offer a good deal. Given they are my closest dealer I think it would be good to know the type of dealer I’m bringing my Bronco to for service after I eventually get it at a Granger/Stephens/Two Rivers. Basically, I want to see if they are going to try to lie like some of these other dealers, I’m just a rascal like that.

 

[Toccoa]

Anyone have experience with a Ford service department? There are going to be recalls.

 

[GiddyUp]

For sure. I’m with Krause. I really just want to see how they are going to try to play it. We all already know nobody in Atlanta is going to offer a good deal. Given they are my closest dealer I think it would be good to know the type of dealer I’m bringing my Bronco to for service after I eventually get it at a Granger/Stephens/Two Rivers. Basically, I want to see if they are going to try to lie like some of these other dealers, I’m just a rascal like that.

Service and sales are like two separate businesses under one roof. One doesn't necessarily reflect onto the other. That comparison may be just wasted time really.

 

[NoleDawg]

Service and sales are like two separate businesses under one roof. One doesn't necessarily reflect onto the other. That comparison may be just wasted time really.

I suppose I’d be wasting my time if I was calling them and emailing them trying to get a response. I’m just waiting until they call and see what if any bull they are going to pull. Obviously, I can’t wait forever and need to move the reservation so the new dealer can timely get my order in.
I realize service/sales are basically two entities, but still I just want to know if the organization in general allows people to provide incorrect information be provided to their customers.

 

[Hobgoblin]

I suppose I’d be wasting my time if I was calling them and emailing them trying to get a response. I’m just waiting until they call and see what if any bull they are going to pull. Obviously, I can’t wait forever and need to move the reservation so the new dealer can timely get my order in.
I realize service/sales are basically two entities, but still I just want to know if the organization in general allows people to provide incorrect information be provided to their customers.

@GiddyUp and I went over there on Monday to hunt colors and they were cordial. They came out to see if they could sell us a Sport and we let them know we had reservations. They didn’t press much more. I was not really wowed by the group.
Like you need to assess where to have it serviced. I am in Milton and can go to a few different spots for service.
Since you are close to Krause where are you located? If we can help with anything let us know.

 

[NoleDawg]

@GiddyUp and I went over there on Monday to hunt colors and they were cordial. They came out to see if they could sell us a Sport and we let them know we had reservations. They didn’t press much more. I was not really wowed by the group.
Like you need to assess where to have it serviced. I am in Milton and can go to a few different spots for service.
Since you are close to Krause where are you located? If we can help with anything let us know.

I’m in Towne Lake/Woodstock. I’ll definitely reach out next time my Ranger needs some service for a suggestion.

I drive by every few days in different light to look at the cactus gray sport they have there. Same experience the one time I got out of the car for a closer look at the Area 51; nice but no knowledge. Bad experience at Tidwell so far. Bought my Ranger there and then had it at their service department for two weeks for a leak they confirmed but couldn’t find or fix.

 

[DealerInsider]

Im reading this thread and seeing several are struggling with their dealer over pricing in the Atlanta area...

if you have any questions or need a DORA build with invoice/A/Z/D/X pricing, DM me the build and ill spec it out for you...we also are still honoring special pricing to transfers/new reservations (3% under invoice)...

Feel free to reach out with any questions

 

[Blackhawk9]

I went to Krause in Woodstock today and the started the process. The GM came over and I asked him what kind of deal I could get. He said that I would pay whatever the configurator said plus destination fee and a few other fees. I said, 'Ok, I am going to see if I can get a better deal.' He wished me luck. I called Joel at Two Rivers and he was straight up. Invoice plus $450 and then said my reservation may get pushed to MY 22 because I was a day 2 and they only have 85 allotted to them. If more people move to Two Rivers with an earlier time stamp I would get bumped. I am ok with that. Great to have an honest sales person and he earned my business. It's a shame, I live 5 minutes from Krause and cant do business with them. Oh well, saving $2k plus.

 

[mjohnso3]

Im reading this thread and seeing several are struggling with their dealer over pricing in the Atlanta area...

if you have any questions or need a DORA build with invoice/A/Z/D/X pricing, DM me the build and ill spec it out for you...we also are still honoring special pricing to transfers/new reservations (3% under invoice)...

Feel free to reach out with any questions

Where is your dealership located?

 

[DealerInsider]

Where is your dealership located?

Outside Philadelphia, PA...zip 19044

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