Kinda sounds like your dealer was looking for an excuse to not do the work.I took mine in thrice for this issue. The first time they said they didn't hear it. Second time I went there and started it in the morning and they acknowledged the noise and said they would order the parts, 3 weeks later I call for an update and was told 2023 didn't apply to the TSB. Once the TSB changed it was warm outside and they could no longer hear it. Now I'm over 36k miles and living in Florida. I still hear it occasionally but not as bad.
Am I out of luck because I'm out of warranty? My concern isn't now but at 100k+. I didn't change the trans oil when I serviced the diffs because I honestly thought they would accept and respect it. Fool me.
This is why my advice in these situation is always do not pick up the car and open a ticket with Ford corporate.
Everyone's knee jerk reaction is to take their car back when the dealer says to. They're nervous about leaving it there or they don't want the dealer to do x,y,z or whatever.
If your issue is not fixed, do not pick up the car. Ever. Leave your crap on their lot.
The first question Ford Corporate is going to ask you: "Is the vehicle currently at a dealer service department?" or similar. If your answer is no, you've added at least two weeks to getting back to where you were.
Sponsored