2/27/2023 Build Week - With Spreadsheet

[GiveItaTri]

I have been shipped!!

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[broncoj11]

Tracker says built and awaiting shipment… but no tear tag. Final assembly not complete?

 

[BLTN]

Blend Date - Check
"In Production" - Check
Modules On - Check
Tear Tag - Check
"Built" Email - Nope

 

[JustJoshnRound]

Blend Date - Check
"In Production" - Check
Modules On - Check
Tear Tag - Check
"Built" Email - Nope

This has been me all weekend.

 

[broncoj11]

Blend Date - Check
"In Production" - Check
Modules On - Check
Tear Tag - Check
"Built" Email - Nope

Same my tear tag just populated

 

[Toccoa]

Blend Date - Check
"In Production" - Check
Modules On - Check
Tear Tag - Check
"Built" Email - Nope

Same my tear tag just populated

Have you tried the Ford Chat to see what shows there? I was able to get my estimated delivery there before they updated the trackers.

 

[GiveItaTri]

My dealer sent me an email saying they can't find any of my rebates (PP/PCO) in the Ford system. I have had the certificate numbers since at least last fall. If Ford customer service has the information to share with me, why can't @Ford Motor Company share it with my dealer?

 

[JustJoshnRound]

My dealer sent me an email saying they can't find any of my rebates (PP/PCO) in the Ford system. I have had the certificate numbers since at least last fall. If Ford customer service has the information to share with me, why can't @Ford Motor Company share it with my dealer?

I'm in the same boat.

My dealership can't find neither the "Model Year Transition Private Offer" nor the "Retail Price Protect Private Offer" on their side. I called Ford Support and they couldn't find it either...very frustrating that I placed my order as a dealer walk in March 18th, 2021 and no one can find anything. Ford Support told me to have the dealership put in a support ticket to Ford to get this resolved as I meet all the criteria.

Make sure your dealership is looking in their SmartVINCENT under pgm#38644 for you PP and CPO.

 

[Crowza]

It could be worse! My blend date was Friday and I don't have any modules showing. Nor do I have a tear tag, built email, etc.

 

[GiveItaTri]

I'm in the same boat.

My dealership can't find neither the "Model Year Transition Private Offer" nor the "Retail Price Protect Private Offer" on their side. I called Ford Support and they couldn't find it either...very frustrating that I placed my order as a dealer walk in March 18th, 2021 and no one can find anything. Ford Support told me to have the dealership put in a support ticket to Ford to get this resolved as I meet all the criteria.

Make sure your dealership is looking in their SmartVINCENT under pgm#38644 for you PP and CPO.

This is not my dealer's fault. They sent me the copy of the Smart Vincent report. There is no indication of the rebates. They've delivered hundreds of Broncos. I'm confident they know what they are doing. (I hope)

 

[Toccoa]

I feel like this scene represents our group right now. It seems to be feast or famine with Ford and information.

 

[GiveItaTri]

It could be worse! My blend date was Friday and I don't have any modules showing. Nor do I have a tear tag, built email, etc.

It could be another day or two before the modules populate. I went through this process a few months ago for a Bronco I didn't buy. Blend date was 12/23/22. It wasn't built until 1/16/23.

 

[JustJoshnRound]

This is not my dealer's fault. They sent me the copy of the Smart Vincent report. There is no indication of the rebates. They've delivered hundreds of Broncos. I'm confident they know what they are doing. (I hope)

I hope I didn't come across as saying it was your dealerships fault, but rather I was relaying what Ford Support told me other the phone for them to double check. The dealership will need to submit a support ticket to Ford so that Ford can make the CPO and PP.

Is anyone else having this problem as well?

 

[GiveItaTri]

I hope I didn't come across as saying it was your dealerships fault, but rather I was relaying what Ford Support told me other the phone for them to double check. The dealership will need to submit a support ticket to Ford so that Ford can make the CPO and PP.

Is anyone else having this problem as well?

Nope, I totally understood your point. It's a little of my frustration peeking out after all of this time. Ford should have this down to a science. After all this time they should have every kink worked-out, but I guess this is just Ford being Ford.

 

[BLTN]

Have you tried the Ford Chat to see what shows there? I was able to get my estimated delivery there before they updated the trackers.

Just did - "Current status is Produced with an ETA of 3/21 to 3/27".

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