Unofficial Awaiting Shipping thread.

[Rspayde]

Feel like if enough of us raise a question about it someone will give us an actual answer.

Jim Azzouz
Director, Customer Experience
1 American Road
Dearborn, MI 48126
[email protected]

Elena Ford
Chief Customer Experience Officer
1 American Road
Dearborn, MI 48126
[email protected]

Frederiek Toney
Vice President Global Ford Customer Service Division
1 American Road
Dearborn, MI 48126
[email protected]

Chief Executive
Jim Farley
President and CEO
1 American Road
Dearborn, MI 48126
(313) 322-3000
[email protected]

Sarah Holm
Manager, Digital & Social Media Communications
1 American Rd
Dearborn, Michigan, 48126
Twitter @SarahHolm

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[jehines3]

I’ll Just put this right here.

 

[RAMTOWIT]

I had a blend date of 8/22/22 - My Bronco is be shipped by rail. As of today, my dealer still hasn't received the shipment yet........Don't expect your Bronco anytime soon even once it's built. FoMoCo just keeps moving my delivery estimate window future down the calendar.

Very poor overall experience

 

[RichardB]

We are not on chip holds. We are all in “released” status. Anyone who is on a chip hold still shows “in production”. Ive confirmed several times with ford reps and my dealer that released means its just waiting on a ride to the train…

Just so I'm clear. I have a "built" awaiting shipment email. Is that the same as released?. I have a tear tag as well.

 

[Rspayde]

Just so I'm clear. I have a "built" awaiting shipment email. Is that the same as released?. I have a tear tag as well.

Effecively. Just pray you ship Monday or you're gonna be in the same boat as the rest of us.

 

[Itsdchz]

Added our info! Thanks!

 

[choppersean]

My apology for not including one more piece of information in the spreadsheet I built. I failed to have the destination location originally included. That might be telling in the grand picture.......a big MIGHT. With just a few of us adding information here, there are no obvious trends.....other than maybe RAIL transport as an obvious one. Anyway, here is a link to the spreadsheet once again if you want to go add your location in that column provided.

Awaiting Shipment Spreadsheet

 

[Rspayde]

My apology for not including one more piece of information in the spreadsheet I built. I failed to have the destination location originally included. That might be telling in the grand picture.......a big MIGHT. With just a few of us adding information here, there are no obvious trends.....other than maybe RAIL transport as an obvious one. Anyway, here is a link to the spreadsheet once again if you want to go add your location in that column provided.

Awaiting Shipment Spreadsheet

I know the reason mine initially was delayed from the others with the same blend date was due to having to visit the mod shop for additional factory installed equipment. Maybe that breaks the system on Fords end.

That is the only thing I can think of. My item was the slide out tailgate.

 

[choppersean]

I know the reason mine initially was delayed from the others with the same blend date was due to having to visit the mod shop for additional factory installed equipment. Maybe that breaks the system on Fords end.

That is the only thing I can think of. My item was the slide out tailgate.

Great point! Mine went to the body shop too..........factory installed roof rack option.

I'll add a column to the spreadsheet to follow factory installed options like that. You may be onto something.........

 

[Cable Guy]

Talking to Ford customer service today. Truck is sitting at the Michigan assembly plant for almost a month. They tell me it is still there. Next sentence they still insist the delivery date will be tomorrow. They are so fucking clueless it is embarrassing at this point. @Ford Motor Company

 

[Rspayde]

Talking to Ford customer service today. Truck is sitting at the Michigan assembly plant for almost a month. They tell me it is still there. Next sentence they still insist the delivery date will be tomorrow. They are so fucking clueless it is embarrassing at this point. @Ford Motor Company

Yeah they told me estimated arrival was today and I asked what type of portal gun they had access to.

 

[SAVEUP]

Great point! Mine went to the body shop too..........factory installed roof rack option.

I'll add a column to the spreadsheet to follow factory installed options like that. You may be onto something.........

I had no additional equipment and am still waiting shipment after taking 28 days from In Production to Built

 

[Built Wild]

I know the reason mine initially was delayed from the others with the same blend date was due to having to visit the mod shop for additional factory installed equipment. Maybe that breaks the system on Fords end.

That is the only thing I can think of. My item was the slide out tailgate.

I ordered the slide-out tailgate too and my rig was in the mod shop for 2 weeks from the blend to built date. I suspect it got lost in the shuffle after the mods since my dealer has already received Broncos that were built an entire month after mine.

 

[jehines3]

You ready for this? My Dealer just called to tell me it just arrived?!? I'm shocked and don't even know what to say...

 

[Itsdchz]

You ready for this? My Dealer just called to tell me it just arrived?!? I'm shocked and don't even know what to say...

Awesome news! Did you ever call to verify shipped status and railcar info, or did it never populate and was suspected to still be in MAP or similar? Did your dealer visibility ever say anything other than awaiting shipment/shipped?

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