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Dealers Flipping Orders?

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Cogentfire

Cogentfire

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I ordered my BD, 2.3, MT, MIC almost 6 months ago from Chalmers in ABQ, and haven'y heard from my salesman since I drove off their lot; about ready to cancel and look at the 2022 Tundra w/Off Road package and 6.5' bed, since I'd be trading in my 2021 Trail Boss.
Yeah, I originally ordered with Power Ford in ABQ and my sale guy left and the dealer claims they have no record of my order and it was “lost”. I was the dummy for not asking for order receipt, but that was back in March 2021 when the process was weird.

Now I have a new order with Rich Ford done on last day to order 3/7/2022 because of the Power Ford fiasco. Hope Rich Ford wants to keep a life long customer happy, but time will tell. I heard Chalmers is alright.
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AZ_Liberty

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Yeah, I originally ordered with Power Ford in ABQ and my sale guy left and the dealer claims they have no record of my order and it was “lost”. I was the dummy for not asking for order receipt, but that was back in March 2021 when the process was weird.
March of 21 you still needed a reservation. I reserved 12 April 21. What does your Ford Account say?
 

Tacanta14

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Yeah, I originally ordered with Power Ford in ABQ and my sale guy left and the dealer claims they have no record of my order and it was “lost”. I was the dummy for not asking for order receipt, but that was back in March 2021 when the process was weird.

Now I have a new order with Rich Ford done on last day to order 3/7/2022 because of the Power Ford fiasco. Hope Rich Ford wants to keep a life long customer happy, but time will tell. I heard Chalmers is alright.
Chalmers seemed to be, but not hearing from the salesman at all is a little rude; he also said that the towing was 2500, and when I said it was 3500, he argued with me, and also didn't know that there were speakers in the kick panels. I heard good things about Powers so you should be OK!
 

Tacanta14

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Chalmers seemed to be, but not hearing from the salesman at all is a little rude; he also said that the towing was 2500, and when I said it was 3500, he argued with me, and also didn't know that there were speakers in the kick panels. I heard good things about Powers so you should be OK!
I meant Rich!
 

RHeinz

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I ordered my BD, 2.3, MT, MIC almost 6 months ago from Chalmers in ABQ, and haven'y heard from my salesman since I drove off their lot; about ready to cancel and look at the 2022 Tundra w/Off Road package and 6.5' bed, since I'd be trading in my 2021 Trail Boss.
I only got one order confirmation email from Ford about a month after the order. Nothing else from either Ford or the dealer. So, I made it my business to go to the dealer and get to know the sales manager face to face, once a month or so, ”Ronny, How’s my order doing?” I made it a habit to visit if only to say hi. They were the first ones that were able to provide me with a VIN and estimated build date, still no emails from Ford. I’m sure the Customers weren’t suppose to just walk into the sales managers office, and I’m pretty sure it made the sales people on the floor very uncomfortable, but fuck it.

I’m sure there are still people who are 99’ed and don’t know it.
 

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Tacanta14

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I only got one order confirmation email from Ford about a month after the order. Nothing else from either Ford or the dealer. So, I made it my business to go to the dealer and get to know the sales manager face to face, once a month or so, ”Ronny, How’s my order doing?” I made it a habit to visit if only to say hi. They were the first ones that were able to provide me with a VIN and estimated build date, still no emails from Ford. I’m sure the Customers weren’t suppose to just walk into the sales managers office, and I’m pretty sure it made the sales people on the floor very uncomfortable, but fuck it.

I’m sure there are still people who are 99’ed and don’t know it.
If it wasn't a 350 mile round trip, I'd do that as well! I did get an email from Ford, but that's it. I'm 69, and hope I get my Bronco while I can still enjoy it!
 

RHeinz

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If it wasn't a 350 mile round trip, I'd do that as well! I did get an email from Ford, but that's it. I'm 69, and hope I get my Bronco while I can still enjoy it!
Shit, sorry. My dealer is 15 minutes away. That makes it a little easier. For me, phoning is somewhat impersonal. I’m 71. Waited 318 days to get mine. As many posters here have stated, it was worth the wait (in my case).
 

Tacanta14

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Shit, sorry. My dealer is 15 minutes away. That makes it a little easier. For me, phoning is somewhat impersonal. I’m 71. Waited 318 days to get mine. As many posters here have stated, it was worth the wait (in my case).
No apologies necessary! I'll probably just ride it out, and hopefully get my Bronco one of these days; wouldn't be surprised if it turns into a '23 model, which I'm OK with, because maybe they'll have ironed out all the glitches with their new quality control guy.
 

VegasJason

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there is a dealership in vegas that is buying Broncos and selling them as used and was asking as much as 35k over MSRP .
Yes! Ford country in Henderson.
 
 





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