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Transmission Needs Replacement at 3100 Miles

MWCK35

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Well folks, I took a hiatus from the boards after getting my Bronco (4dr OBX 2.3 automatic) back in October, but I'm back with some frustrating news. This past Friday I noticed it started getting very jerky when accelerating and decelerating, and lurching hard when shifting from reverse to drive. It just started all of a sudden. I contacted my dealer because it didn't seem right and they had me bring it in right away so someone could drive it and see what was going on.

After driving it and trying some fixes including resetting some things, they agreed that it wasn't right. For context, I park outside and live in NWOhio. The car doesn't seem to do this for the first 10 minutes or so after sitting, so it's not happening when it's "cold"...at least not yet. It's a daily driver, has a whooping 3,100 miles on it, and has never been off-roading or anything like that (not that it should matter on this vehicle).

Anyways, just followed up with the dealer - Ford wants the whole transmission assembly replaced. On top of that, like everything else right now, parts are on backorder, so they cannot give me an ETA on anything right now (I know this not on the dealer and is part of life for everything right now). 3,100 miles and needs a new transmission. Frustrated doesn't begin to cover it.

I will say my dealer continues to be great - had me bring it in right away to check out the issue and make sure it was safe to drive. I know this would be covered under warranty, so I'm glad for that, but still a sucky situation.
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Ford Motor Company

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Well folks, I took a hiatus from the boards after getting my Bronco (4dr OBX 2.3 automatic) back in October, but I'm back with some frustrating news. This past Friday I noticed it started getting very jerky when accelerating and decelerating, and lurching hard when shifting from reverse to drive. It just started all of a sudden. I contacted my dealer because it didn't seem right and they had me bring it in right away so someone could drive it and see what was going on.

After driving it and trying some fixes including resetting some things, they agreed that it wasn't right. For context, I park outside and live in NWOhio. The car doesn't seem to do this for the first 10 minutes or so after sitting, so it's not happening when it's "cold"...at least not yet. It's a daily driver, has a whooping 3,100 miles on it, and has never been off-roading or anything like that (not that it should matter on this vehicle).

Anyways, just followed up with the dealer - Ford wants the whole transmission assembly replaced. On top of that, like everything else right now, parts are on backorder, so they cannot give me an ETA on anything right now (I know this not on the dealer and is part of life for everything right now). 3,100 miles and needs a new transmission. Frustrated doesn't begin to cover it.

I will say my dealer continues to be great - had me bring it in right away to check out the issue and make sure it was safe to drive. I know this would be covered under warranty, so I'm glad for that, but still a sucky situation.
Hi there! Will you send us a private message with your VIN and dealership info? I can look into things on my end. Thank you!
 
OP
OP
MWCK35

MWCK35

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Hi there! Will you send us a private message with your VIN and dealership info? I can look into things on my end. Thank you!
Yes, I will do that now. Thanks for reaching out!
 

DogHauler

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Crazy how Ford doesn't have some main drivetrain parts like this set aside for repairs since they are umm... Ford.
Not just Ford, replacement parts are tough to get from nearly all automakers.
 

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Ross

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Following. I’ve noticed subtle similarities in my 2.3 Auto. I’m only at 1,300 miles, so we’ll see.
 

Raptor911

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This is bronco6g so ford is to blame for everything ... like when your ass has a terrible rash and you don't know why so let's blame Ford.

:)


Not just Ford, replacement parts are tough to get from nearly all automakers.
 
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Raptor911

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The criticism was why ford does not have spare parts. Do you want ford to set aside let’s say 100 transmissions as spare parts and not build 100 broncos?

And this is 1 incident. Every manufacturer has failures. Have you been following the new tundra release? It seems they have a problem with the wastegate and have no spare wastegates sitting around. So customers trucks are sitting around for weeks waiting a replacement wastegate.

At the end of the day if you don’t like ford then buy another product.

Complaining helps no one. Send ford a message by not buying their product.


Did some other company build it?
 
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OP
OP
MWCK35

MWCK35

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I want to add to this as the OP that I wasn’t here to bash Ford at all. I know things happen, parts fail, or there was a QC issue, or whatever. I’m just disappointed and frustrated as I’m sure anyone would be in this situation.

My dealer got me in right away and Ford has reached out to me here, so the issue isn’t being swept under the rug or anything. I know warranties exist for a reason and I’m optimistic that this will be made right in the end.

I’ll keep this updated as I hear and learn more about what’s happening.
 

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Tdifonzo

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Not just Ford, replacement parts are tough to get from nearly all automakers.
Yes, but other automakers are not Ford. Reliable automakers have an reason not to.
 

DD214

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Hey Op. That sucks. Hope it works out for you in the end. Raptor911…I hope your rash gets better.
 

Monster1926

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Bitch to them that you don’t have confidence in your vehicle. They will probably comp you a powertrain warranty restoring your confidence. Also brush up on your states lemon laws, out of service x amount of days usually qualifies it.
 

Tcbbronco

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The criticism was why ford does not have spare parts. Do you want ford to set aside let’s say 100 transmissions as spare parts and not build 100 broncos?

And this is 1 incident. Every manufacturer has failures. Have you been following the new tundra release? It seems they have a problem with the wastegate and have no spare wastegates sitting around. So customers trucks are sitting around for weeks waiting a replacement wastegate.

At the end of the day if you don’t like ford then buy another product.

Complaining helps no one. Send ford a message by not buying their product.
No way a major automaker should bother to have spare parts for a brand new model. Ford should put that in their ads. "We have no spare parts and if thats a problem, buy something else". Brilliant
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