- First Name
- Carlos
- Joined
- Nov 23, 2021
- Threads
- 10
- Messages
- 70
- Reaction score
- 117
- Location
- Lynnwood. WA
- Vehicle(s)
- BMW X3 Chevy Truck
- Your Bronco Model
- Outer Banks
- Thread starter
- #1
Steve Maxx(finance guy)
I want to inform you that I will do everything in my power to expose our bad experience with you. First of all, we were approved by Ford Credit and you did not share that interest rate with us. Same for BECU. All you had was a piece of paper with the numbers to sell whatever product you want to sell with no benefit for us. You tricked us into buying a $4k extended warranty that I will cancel. Protective Asset has a high number of complaints on Better Business Bureau. How come you did not offer us the Ford extended warranty product. I can buy a Ford direct extended warranty PremiumCare for about $1,600.00. You manipulated us to believe that we were getting a loan with our local BECU Credit Union, but We have loan documentation with Capital One. So, what is the process of changing the signed loan documents with Capital One to BECU as you promised my wife that you will do? are you are going to forge my wife's signature? By the way, BECU called my wife today and left a message asking if we are still planning to go with them for the auto loan. You made us feel sick and so mistreated!
I want to inform you that I will do everything in my power to expose our bad experience with you. First of all, we were approved by Ford Credit and you did not share that interest rate with us. Same for BECU. All you had was a piece of paper with the numbers to sell whatever product you want to sell with no benefit for us. You tricked us into buying a $4k extended warranty that I will cancel. Protective Asset has a high number of complaints on Better Business Bureau. How come you did not offer us the Ford extended warranty product. I can buy a Ford direct extended warranty PremiumCare for about $1,600.00. You manipulated us to believe that we were getting a loan with our local BECU Credit Union, but We have loan documentation with Capital One. So, what is the process of changing the signed loan documents with Capital One to BECU as you promised my wife that you will do? are you are going to forge my wife's signature? By the way, BECU called my wife today and left a message asking if we are still planning to go with them for the auto loan. You made us feel sick and so mistreated!
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