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Touchscreen Is Black; Not Getting OTA Updates

Tallboy

Big Bend
New Member
Joined
Sep 3, 2024
Threads
1
Messages
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Location
Michigan
Vehicle(s)
Bronco
Your Bronco Model
Big Bend
The 8" touchscreen my 2022 Big Bend intermittently started going black a couple of weeks ago. Now it boots up with the logo, then goes black all the time. Tried multiple soft resets, key cycle resets, pulled sync fuse, disconnected battery for an hour. Can't do a master reset because the screen is black and can't access the on-screen menu. I don't think it has been getting OTA updates because my ford.com Account>Vehicle Dashboard>Software Updates shows that it has been more than 90 days since the last update. Any suggestions?
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