Please Help - Missing BC2 Controller in Oculus Headlight Kit

[Iceman62]

Finally had time to install my new Oculus Headlights over the long holiday weekend, but there's no BC2 Controller & control remote in my kit (missing). I sent a message to your website, but I'm really frustrated as I'm 2/3 deep into the install. Is there any way you can rush me the missing Bc2 Controller & remote?

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[Iceman62]

@ORACLE Lighting the only wiring in the box is the little harness in 1st pic...my order# was SO331728 (see receipt). Missing BC2 Controller & extensions/wiring for 2024 Bronco - hoping I don't have to tear everything off & return to OEM lights...>.<

 

[OracleLights]

@ORACLE Lighting the only wiring in the box is the little harness in 1st pic...my order# was SO331728 (see receipt). Missing BC2 Controller & extensions/wiring for 2024 Bronco - hoping I don't have to tear everything off & return to OEM lights...>.<

Sorry to hear that. Please take a moment to fill out our online warranty request here: https://www.oraclelights.com/RMA and someone from our customer service department will be in contact with you shortly to resolve this. Send a DM with your email address so I can follow up on it on our end.

- Terry

 

[Iceman62]

I registered these when I received the shipment. You still need me to do it again? Let me know.

Thanks,
Tim

 

[Iceman62]

I responded to the DM with email.address too...thanks!

 

[Iceman62]

Tried calling...left message for Anna Chapa. Have to pay shipping for the missing BC2 Controller and wanted to ask if it includes the required cables/connectors/partd for my 2024 Bronco?

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