Ford Pass Reset for Recall Service?

[67BroncoG1]

My Bronco is at the dealership right now getting 3 different recalls done. One of the recalls requires a firmware reset. I just received an email from Ford saying "your account is no longer authorized or connected to your vehicle via the FordPass App because FordPass Connect was reset to the factory settings." Is this normal?

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[RagnarKon]

Depends on the recalls you are talking about, but yes... one of the recent recalls requires a reset of FordPass.

I didn't think the Bronco was impacted by that recall, but admittedly I haven't really paid attention to that one.

 

[OutlawOBX]

Mine’s in the shop too for issues with CarPlay and reverse camera. I got this email because they apparently did a factory reset.

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