Ford Messed Up Order???

[Shazamalingo]

Well, that would be the receipt that would clearly show you what your dealer actually ordered with Ford. Your earlier statement of, "in writing" loses all value if your dealer never confirmed with you what they actually ordered. With that, take ALL your written documentation, present it to the dealer, and insist that they involve their area rep to sort through and get you made whole on that build you want. The absence of a WBDO that you have seen, solidifies my argument that this is a dealer issue and not a Ford issue.

Got it. Yep -- will take a look.

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[hemiblas]

Its funny the dealer said Ford has been messing up orders a lot. It really seems like they entered the wrong thing. Doesnt it also show when you log in what type of vehicle you ordered on your Ford account?

I just double checked and it shows I ordered a wildtrak...then cancelled and did a new res for a base. It should be there.

 

[Firefight911]

Got it. Yep -- will take a look.

This is a WBDO...

 

[TXNavy]

I don't even know what a WBDO is!

The ordering sheet that the dealer prints off to show you all the options that you have selected and the cost of all things.

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