FIX - FordPass app login generates white screen with Ford logo indefinitely

[where_are_the_AC_seats]

Just a short note that I found the fix to the problem of setting up FordPass on an iPhone and getting a blank white screen with a Ford logo that doesn't go away. I didn't see anyone else post this, but I could have missed it, and googling the problem found a lot of unhelpful solutions. In short, if you bought a used Bronco, the prior owner may have set up the FordPass account for your particular Bronco. You should log onto the Ford website and then when you try to logon to the Ford Pass, it will have a Ford phone number to call. Call that and explain that your Bronco was used, and they will have to manually switch over the account. It took 36 minutes on the phone with Ford, but they straightened it out. So if you have that problem, you can't fix it by reinstalling your app or anything like that. You need to call Ford and have them fix the account on their end.

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