Bronco Build Week 4/10/2023

[Diydner]

Ok, so now when I check my order status, I am given the following error. “We're sorry. We are unable to process this Order. Please enter a valid Ford Order/VIN.” Anyone else who is stuck in the “in-production” phase getting the same thing?

And yes, I triple checked the VIN and order number. I even clicked on the “track order” from the original email from Ford.

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[Earlybroncoboy]

Ok, so now when I check my order status, I am given the following error. “We're sorry. We are unable to process this Order. Please enter a valid Ford Order/VIN.” Anyone else who is stuck in the “in-production” phase getting the same thing?

And yes, I triple checked the VIN and order number. I even clicked on the “track order” from the original email from Ford.

Mine the same. Back door link still is working though.

 

[Diydner]

Mine the same. Back door link still is working though.

I’m hoping this means we are about to get our emails saying they are shipped. Knock on wood, I really don’t want to see dirt mountain converted to Granger Mountain.

 

[robtraut]

Ok, so now when I check my order status, I am given the following error. “We're sorry. We are unable to process this Order. Please enter a valid Ford Order/VIN.” Anyone else who is stuck in the “in-production” phase getting the same thing?

And yes, I triple checked the VIN and order number. I even clicked on the “track order” from the original email from Ford.

That system goes down every once in a while. It’s doing the same thing for me. It eventually came back the last time it happened. I wouldn‘t worry about it.

 

[RBF 1401]

That system goes down every once in a while. It’s doing the same thing for me. It eventually came back the last time it happened. I wouldn‘t worry about it.

I was just going to say that. It was glichy this morning and seems to be fine now. This seems to happen fairly often, so I would suspect it is just regular backing up or maintenance of the app.

 

[Diydner]

So much for hope. Lol

 

[RBF 1401]

I’m hoping this means we are about to get our emails saying they are shipped. Knock on wood, I really don’t want to see dirt mountain converted to Granger Mountain.

One of the pictures this week from a Granger customer has some Bobcats... like maybe they are needing to build an additional parking lot.

 

[Diydner]

One of the pictures this week from a Granger customer has some Bobcats... like maybe they are needing to build an additional parking lot.

I can’t imagine how stressed they must be right now.

 

[robtraut]

So much for hope. Lol

Abandon hope all ye who place orders with Ford Motor Company.

 

[RBF 1401]

I can’t imagine how stressed they must be right now.

The person posting the pictures was one of five people picking up Broncos that day!

I am guessing the most stressful times will be Fridays and Saturdays, with many people trying to not miss lots of work traveling to Iowa.

 

[ColoradoBadsquatch2044]

I’m hoping this means we are about to get our emails saying they are shipped. Knock on wood, I really don’t want to see dirt mountain converted to Granger Mountain.

I’m getting the same error and my Bronco is on a train near Chicago. Hopefully everyone still waiting for a shipped email gets good news soon.

 

[96ExplorerSport]

Still no tracker update since mine updated to "built" 4/17 which was the same day tear tag appeared. 4/14 blend.
Chat gives me the same info I see on the tracker, ETA to Chapman 5/1-5/7

Chat says secondary status is "released"

 

[RBF 1401]

Still no tracker update since mine updated to "built" 4/17 which was the same day tear tag appeared. 4/14 blend.
Chat gives me the same info I see on the tracker, ETA to Chapman 5/1-5/7

Chat says secondary status is "released"

Where do I access the chat?

 

[Diydner]

Where do I access the chat?

Log into your account on Ford.com and look for customer service

 

[96ExplorerSport]

https://www.ford.com/help/contact/?gnav=header-support#chat

Chat Hours
Monday–Friday 8:30AM – 10:00PM Eastern Time
Saturday 11:00AM – 7:00PM Eastern Time
Sunday 11:00AM – 7:00PM Eastern Time

Where do I access the chat?

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