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JackBronco

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Anyone know how we’ll know if our Bronco is on a truck headed to Granger? Or do we just wait for notification from Granger?
Mine arrived in Omaha Sunday, ford chat said was loaded on a truck Tuesday and supposed to be at granger tomorrow Sunday 4/30. Maybe on the same truck.
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ameration

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Mine arrived in Omaha Sunday, ford chat said was loaded on a truck Tuesday and supposed to be at granger tomorrow Sunday 4/30. Maybe on the same truck.
Ford marketing told me I was off the rail car and loaded on a truck Tuesday (technically the update occurred Monday evening) of last week also. Nothing as of then.Vehicles can sit in the railyard lots waiting for truck pick up / delivery for weeks. So hopefully it was loaded on the truck that quickly - as no trucker makes money by waiting to deliver the load.
 

ColoradoBadsquatch2044

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Mine arrived in Omaha Sunday, ford chat said was loaded on a truck Tuesday and supposed to be at granger tomorrow Sunday 4/30. Maybe on the same truck.
I think I arrived around 2 am on Tuesday. Ford Chat still says it’s just been delivered to Omaha. No updates beyond that. It’s just a scripted reply. Did you talk to regular Ford Chat or marketing? CSX still says constructively placed. Did your CSX update ever say anything besides constructively placed?
 

ColoradoBadsquatch2044

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Ford marketing told me I was off the rail car and loaded on a truck Tuesday (technically the update occurred Monday evening) of last week also. Nothing as of then.Vehicles can sit in the railyard lots waiting for truck pick up / delivery for weeks. So hopefully it was loaded on the truck that quickly - as no trucker makes money by waiting to deliver the load.
Hopefully with the large number of vehicle granger is going through there’s enough truckers to handle the demand and eager to make some money.
 

JackBronco

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I think I arrived around 2 am on Tuesday. Ford Chat still says it’s just been delivered to Omaha. No updates beyond that. It’s just a scripted reply. Did you talk to regular Ford Chat or marketing? CSX still says constructively placed. Did your CSX update ever say anything besides constructively placed?
No nothing like that from CSX. I talked with ford chat and she even gave a delivery date, so will see If actually shows up this weekend.
 

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4/11 blend, was “in production” until status changed to “built“ in tracker on Thursday. Got built email this morning, happened to check tracker mid-day today and it had reverted to “order received”. Contacted chat and they claim that I’m loaded on a railcar. CSX says that railcar is sitting in Wayne. So, there might be another load headed to Granger soon.
 

ColoradoBadsquatch2044

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No nothing like that from CSX. I talked with ford chat and she even gave a delivery date, so will see If actually shows up this weekend.
Keep us posted! And lucky you for getting someone on Ford Chat that’s providing more than a scripted response. The Bronco is in Omaha and I’m still getting a week long window for deliver, 5/7-5/13. I really hope it doesn’t take another 2 weeks to complete the last leg of this journey
 
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4/11 blend, was “in production” until status changed to “built“ in tracker on Thursday. Got built email this morning, happened to check tracker mid-day today and it had reverted to “order received”. Contacted chat and they claim that I’m loaded on a railcar. CSX says that railcar is sitting in Wayne. So, there might be another load headed to Granger soon.
What are the magic words you said to the chatbot to get itbto give you the CSX info?
 

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Email Samantha and ask for your rail car info.
I hate to start doing that before any of the trackers say "shipped", because then I will just have to keep bugging Samantha until it actually ships. But I don't mind wasting a bot's time. 🤣🤣
 

ColoradoBadsquatch2044

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I hate to start doing that before any of the trackers say "shipped", because then I will just have to keep bugging Samantha until it actually ships. But I don't mind wasting a bot's time. 🤣🤣
Ford refused to give it to me. Although some have had luck from Ford. But once I got the shipped email I messaged her and she responded right away with it.

Ford told me CSX was upset with the amount of calls, even though the system is automated so I’m not sure.
 

mmorgan

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I'll quit annoying the CSX machine as my truck has been unloaded on Omaha. One more milepost in this journey passed.

I will be anxious to see how long all the trucks in front of me take to roll into Granger.
 

ColoradoBadsquatch2044

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I'll quit annoying the CSX machine as my truck has been unloaded on Omaha. One more milepost in this journey passed.

I will be anxious to see how long all the trucks in front of me take to roll into Granger.
How do you know it’s been unloaded? Mine still says constructively placed since the 27th.
 

mmorgan

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How do you know it’s been unloaded? Mine still says constructively placed since the 27th.
It went constructively placed on 28th 11am>> customer location on 29th 12pm >> empty, released by customer on 29th 7pm.

Surprised yours has not been unloaded. 🤔😳
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