So, let me start by saying I really love these mirrors. I bought a set of the white, heated mirrors for my wife's bronco and she loves, they really should come from the factory with these. I did break one of the clips installing the passenger side mirror, but I feel that was more my fault then anything. That said the clip bracket could stand to be a little more robust.
Since I liked my wife's mirrors so much I figured I would order a set for my Bronco. They're supposed to be white, heated, with BLIS, so they should look the same but with the BLIS led in the corner. I ordered them and received them and when I opened them I noticed that they're blue not white. So over multiple weeks (almost a month) and multiple emails with pictures, customer service finally tells me that their mirrors are a shade darker then factory mirrors. Here's the issue, I'm not comparing the Suma mirror to a factory mirror, I'm comparing two Suma mirrors to each other, and they're both supposed to be white and one is clearly blue. Now I'm told I can return it for a refund (which I'm guessing they want me to do on my dime)but I just want to exchange them for the correct mirrors that are white and not blue.
TLDR: The Mirrors are great, I love them (if they send you the correct ones)!! If you have to contact customer support be ready for a many week ordeal.
My wife's mirror is on the right and my new mirrors are on the left.
Since I liked my wife's mirrors so much I figured I would order a set for my Bronco. They're supposed to be white, heated, with BLIS, so they should look the same but with the BLIS led in the corner. I ordered them and received them and when I opened them I noticed that they're blue not white. So over multiple weeks (almost a month) and multiple emails with pictures, customer service finally tells me that their mirrors are a shade darker then factory mirrors. Here's the issue, I'm not comparing the Suma mirror to a factory mirror, I'm comparing two Suma mirrors to each other, and they're both supposed to be white and one is clearly blue. Now I'm told I can return it for a refund (which I'm guessing they want me to do on my dime)but I just want to exchange them for the correct mirrors that are white and not blue.
TLDR: The Mirrors are great, I love them (if they send you the correct ones)!! If you have to contact customer support be ready for a many week ordeal.
My wife's mirror is on the right and my new mirrors are on the left.
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