Apple Car Play and making phone calls

[Dr Dan]

The easiest solution is to reboot the sync system by pressing and holding the power button and fast forward buttons simultaneously until the screen goes black. This can be done in motion as well.
Once it reloads the problem is resolved.
This will also clear any other random bugs that occur.
We have experienced the silent treatment a few times as well and the reboot corrected it.

+1 to this. I just had my first silent treatment after a week of ownership. I was listening to Apple Car Play, received a call, and then the system went silent at the end of the call. I pushed power and fast forward, the system rebooted, and all returned to normal. I'm glad I read this post yesterday.

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[murphtron]

About once a month I get this silent treatment usually when I drive off before Car Play initiates and syncs. I wait until I get to a stoplight, shut the engine, open/close the drivers door then restart. Problem goes away. Have a 2022 badsas with lux and I always usb connect my iphone but this issue happens wireless as well. I believe its a Ford Sync issue.

This is exactly what I experience. And sometimes in long car trips CarPlay just randomly disconnects.

i find it’s mostly reliable. But it’s a bit flaky.