- First Name
- Phil
- Joined
- Sep 1, 2023
- Threads
- 14
- Messages
- 113
- Reaction score
- 399
- Location
- San Jose, California
- Vehicle(s)
- Ford Bronco
- Your Bronco Model
- Badlands
I just read thru some of ADV’s responses to those negative Google reviews and good lord they are in complete denial over why people are upset. ADV, in every response, states that the only reason for the 1-star review is because of a failure by their suppliers - and if their suppliers had delivered on time there would be no 1-star review. Prospective customers, however, are criticizing ADV for their poor communication, month-to-month string along strategy, and avoidance of any responsibility for the delays. The concerns over the actual delays are secondary compared to ADV’s communication strategy.Hey ADV has been quick to respond to customers that have left negative reviews about their hard top orders on Google reviews.![]()
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