9/5/22 Build week group

[mblur05]

Well mine just changed again! Now says delivery around 11/15 - 11/21
Been built since 9/17!

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[Itsdchz]

Well mine just changed again! Now says delivery around 11/15 - 11/21
Been built since 9/17!

i fear the same inevitable fate headed my way…. Built 9.08, awaiting shipment 9.23, bumped, bumped, bumped…….

 

[modshiva]

Well mine just changed again! Now says delivery around 11/15 - 11/21
Been built since 9/17!

i fear the same inevitable fate headed my way…. Built 9.08, awaiting shipment 9.23, bumped, bumped, bumped…….

I fear all three of us being on the west coast will all get shipped together and are stuck in this shipping delay limbo hell.

 

[mblur05]

I fear all three of us being on the west coast will all get shipped together and are stuck in this shipping delay limbo hell.

I bet you're right, all us west coast broncos that are still waiting to ship are probably in the same parking lot waiting or on the same train just siting there.

 

[cncross]

Did you all just get the assembly line photo email?

 

[BigCatKale]

Did you all just get the assembly line photo email?

Mine came yesterday as well.

 

[mblur05]

Did you all just get the assembly line photo email?

Nope, I haven't received my Assembly Line photo yet!

 

[RioBlue1521]

Got the Shipped email on Friday 4 Nov, have called twice and it’s moved from MAP to Summit Argo and been sitting there since 7 Nov. Message stated delivery dates between 9-15 Nov. I’m thinking since it’s only moved to Illinois in 6 days that the delivery date will be busted.

Edit to add: Husband called yesterday 15 Nov. Like I said delivery date got busted and now the new dates are 3-9 Dec.

 

[Bird]

I got the "oops, something went wrong and we didn't get a picture of your bronco...sorry bout that". Not a big deal since Ford did a great job setting my expectations way low for customer experience. They've made the dealer interaction almost something i looked forward to in comparison. Maybe that was the whole plan all along...interacting with Ford and reserving a vehicle is sooo bad that people will be excited to go back to the dealer .
I will say, the Bronco is a hell of a truck. So If anyone has an assembly line pic of a carbonized gray 4dr Badlands Squatch that they want to share and I can pretend is my own, I'd be grateful.

 

[modshiva]

Did you all just get the assembly line photo email?

I have not received mine yet

 

[Dingbat]

I bet you're right, all us west coast broncos that are still waiting to ship are probably in the same parking lot waiting or on the same train just siting there.

I wonder if there’s a holding lot somewhere that has been packed in a way that it’s first in, last out and they keep getting topped off to where they haven’t been able to get it emptied.
Could make some sort of sense with the timing of the potential strike and the rail companies trying to clear what they had in the system then getting inundated with a massive backlog of goods when they started taking new shipments again.

 

[Afisher83]

I wonder if there’s a holding lot somewhere that has been packed in a way that it’s first in, last out and they keep getting topped off to where they haven’t been able to get it emptied.
Could make some sort of sense with the timing of the potential strike and the rail companies trying to clear what they had in the system then getting inundated with a massive backlog of goods when they started taking new shipments again.

Its impossible to know, as Ford does not communicate with those of us in Limbo. I have seen many broncos delivered to my my specific dealer that had a blend date after my Built date, which was 23 after then blend date. And it is still tagged as "awaiting shipment."

 

[mblur05]

Well I got a surprised email this morning saying my Bronco has finally shipped! I guess it should be at the dealer by Christmas maybe? LOL
Anyone else finally get the shipped email that's been waiting like most of us on the west coast?

 

[Itsdchz]

I would like to post an update to this group.
We have railcar info!

Based upon the awaiting shipment thread, I sent an email over two weeks ago to Ford motor company and included multiple people throughout the organization that were listed. I waited and nothing.

Last Friday (11.11.2022), I received a phone call from a lady named Karen. She asked me to explain evrything I listed in my email. After hearing my story and dissecting the email, she understood exactly what the situation was. She committed to me that by Wednesday this week she will figure out a resolution and locate our Bronco.

Last night (Sunday 11.13.2022), miraculously we had a railcar number populate into the system and we are tracking it. However, most likely it will have a lot of movement as it is still in Michigan and states that the next waypoint is Chicago, Illinois, which will take 3 days, until 11.18.2022 to transfer.

Incidentally, this was our end date window of our last bumped time of delivery through FMC… Our 8th bump of ETA dates… So most likely we will have another month of tracking and trying to find where the vehicle is., as it supposedly moves through the CSX system.

At least there is some movement. I would advise everyone to go to the awaiting shipment thread and send it email to all of the people that have been listed and start movement of information throughout the organization.

I have been a squeaky wheel and have talked to my dealer, I have asked the zone rep to be involved to place Bronco as hot status, and sent emails and called marketing on a daily basis. I don’t know if it’s just a coincidence or if I had just waited without calling/emailing, if I still would be in purgatory, but trying to be proactive may be beneficial.

See below, info for emails and addressing concerns… Send to ALL:

Jim Azzouz
Director, Customer Experience
1 American Road
Dearborn, MI 48126
[email protected]

Elena Ford
Chief Customer Experience Officer
1 American Road
Dearborn, MI 48126
[email protected]

Frederiek Toney
Vice President Global Ford Customer Service Division
1 American Road
Dearborn, MI 48126
[email protected]

Chief Executive
Jim Farley
President and CEO
1 American Road
Dearborn, MI 48126
(313) 322-3000
[email protected]

Sarah Holm
Manager, Digital & Social Media Communications
1 American Rd
Dearborn, Michigan, 48126
Twitter @SarahHolm

 

[DrewMackin]

Well I got a surprised email this morning saying my Bronco has finally shipped! I guess it should be at the dealer by Christmas maybe? LOL
Anyone else finally get the shipped email that's been waiting like most of us on the west coast?

I received my "shipped" email 10/3. However, nothing actually shipped then. Still sitting waiting for a train.

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