It’s a total cluster. I’m 30 minutes away from the plant and today is the 3rd “estimated delivery“ window that has come and gone. Now I’m being told to wait a week and see where it’s at but most likely I’ll be looking at October. My current (Kia) lease is up in October, my sales manager said that I can “ easily extend my lease until the bronco comes in.” Clueless. 1.5 yrs waiting, original delivery date July/august and now I’m going to have to extend my lease. I would like to enjoy it before the snow starts falling!In my experience the updates Ford provides are meaningless.
Once it actually ships they just tell you to watch the pizza tracker which only loads twice a day when the wind is blowing from the Southeast.
You'll get an estimated delivery email with about a week long window.
The window will come and go.
A couple of days after you will get a new email with a new week long delivery window.
This process will just repeat until it arrives. Ford has no control over the trains so they just bump your window back until it arrives....making the delivery window useless.
I'm getting kinda close now to waiting a full month for shipping. As in it's been on a rail car for almost a month now.
I've seen in these forums that some rail companies are better with tracking than others but Union Pacific is garbage.
These are a couple of typical updates from UP:
Loaded train arrival Sept 2 5:37 am
Estimated arrival Sept 11 8:00 am
Loaded interchange delivery Sept 7 11:26 am
Estimated arrival Sept 13 8:00 am
They give you a quick status with a date and timestamp....but don't tell you WHERE it is.
Like....oh ya....it switched trains.....but we're not gonna tell you where.
It seems like special orders are going to be the norm for at least the next few years....it would be nice if a better tracking system was put in place. I don't need to have daily updates....just a REALISTIC delivery window.
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