6/20/22 Build Week Group

[Bullet42]

Doesn’t make sense to me either, but there you have it. Mine was built and released for shipping on 6/23. Actually shipped on 7/2. Now two weeks later, no one can provide me a location or railcar number. Not one thing on this colossal two year cluster fuck has been easy. It is what it is no matter how you feel about it.

People check the back door and some reservation link but neither seemed to work for this old man. I just call Ford and when asked say “I checking on order status of my Bronco. Real person comes on , asked me questions and then tells me all they know. If it is on a train they can give you a car number. Regular business hours so call Monday. Good luck…you are due!

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[Hordak]

Was notified on 7/6 I went to shipping, 7/12 I checked by calling Ford and it was on a train and found out through the Canadian National RR that it had reached Memphis. Came from Michigan plant. Now sitting in Memphis.

Oh I have hit up Ford chat or dealer about every other day. Still sitting at the rail yard waiting to board the train. Probably out there getting bird crap all over it and who knows what else?!

 

[Bullet42]

Oh I have hit up Ford chat or dealer about every other day. Still sitting at the rail yard waiting to board the train. Probably out there getting bird crap all over it and who knows what else?!

I wished I had time to go sit at the factory and see what they do about shipping, because I am curious with all the stories I have herd.
I can understand on getting a transport out of Memphis heading West on I-30. Need a truck load in that direction. But waiting to ship to a rail yard doesn’t make sense unless the rail yard is Full.
Sorry…

 

[TiFi]

mine doesn't have to switch rail companies so maybe that's why? it has mentioned the destination since the beginning of tracking.

Today was a good day. Our Bronco made it home! Good night all. May you all get your Broncos soon!

 

[TiFi]

Tomorrow is our day

 

[ryn0s3r1]

People check the back door and some reservation link but neither seemed to work for this old man. I just call Ford and when asked say “I checking on order status of my Bronco. Real person comes on , asked me questions and then tells me all they know. If it is on a train they can give you a car number. Regular business hours so call Monday. Good luck…you are due!

Oddly enough, all trackers work for me. Unfortunately none of them provide information to track rail transport. Thank you for your tutorial on how to speak to a “real” person. I’ll keep it under advisement.

For what its worth, I have spoken with “real” people from the Ford Customer Relations Center (1 (800) 334-4375) and the Ford Customer Support team (1 (800) 392-3673) on a daily basis since 7/2 with no joy. They (“real” people) all say the same thing, shipping on my Bronco has not been updated since 7/2, the date it shipped, but, no railcar info available. I’m instructed to keep inquiring on a daily basis for updates.

 

[Bullet42]

Mine does not need to switch rail lines. But at Memphis to Little Rock it is by convoy…truck

 

[Brave Man]

Duly Recognized as a First World Problem: my car arrived at the dealer on Tuesday, dealer informs me that their service department is slammed they won't get to it until Thursday and I can pick it up Thursday by end of the day.
I show up to our appointment at 4 pm, my salesman does not call me to cancel, nor does the service department (who were supposed to call according to the salesman), he is busy handling new customers at our 4 pm appointment time, (which he failed to cancel as mentioned above) and does not have time for me, and I am told the service department were too busy to work on it. They said, hopefully, today by end of the day. We will see.

She is home....

 

[ryn0s3r1]

She is home....

Congratulation! She’s gorgeous!

 

[Bullet42]

Oddly enough, all trackers work for me. Unfortunately none of them provide information to track rail transport. Thank you for your tutorial on how to speak to a “real” person. I’ll keep it under advisement.

For what its worth, I have spoken with “real” people from the Ford Customer Relations Center (1 (800) 334-4375) and the Ford Customer Support team (1 (800) 392-3673) on a daily basis since 7/2 with no joy. They (“real” people) all say the same thing, shipping on my Bronco has not been updated since 7/2, the date it shipped, but, no railcar info available. I’m instructed to keep inquiring on a daily basis for updates.

Given your dates I certainly understand your frustration. I hope you get your answers soon.

 

[Hordak]

Oddly enough, all trackers work for me. Unfortunately none of them provide information to track rail transport. Thank you for your tutorial on how to speak to a “real” person. I’ll keep it under advisement.

For what its worth, I have spoken with “real” people from the Ford Customer Relations Center (1 (800) 334-4375) and the Ford Customer Support team (1 (800) 392-3673) on a daily basis since 7/2 with no joy. They (“real” people) all say the same thing, shipping on my Bronco has not been updated since 7/2, the date it shipped, but, no railcar info available. I’m instructed to keep inquiring on a daily basis for updates.

Exactly the same here. No update since 6/28. But it is “shipped” but can’t seem to get on a damn rail car.

 

[Bullet42]

Exactly the same here. No update since 6/28. But it is “shipped” but can’t seem to get on a damn rail car.

Both of yours are going West. Surely they have enough Broncos that need to go West to get a load to ship.

 

[ryn0s3r1]

Given your dates I certainly understand your frustration. I hope you get your answers soon.

From one old man to another, thank you! Good luck with your Bronco.

 

[Bullet42]

From one old man to another, thank you! Good luck with your Bronco.

Thank you

 

[Hordak]

Both of yours are going West. Surely they have enough Broncos that need to go West to get a load to ship.

One would think! But like I’ve said, and MANY others as well, there’s no rhyme or reason to any of it.

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