4/24/2023 Build Week

[Ph4nt0m]

I spoke with my dealer and he said they will be able to sell the vehicle and i will have to get back to get the recall addressed when they get the part.

Don't want to rain on your possible good news, but I'm pretty sure sales rep (I'm assuming its your rep) isn't aware that selling a new vehicle with a stop sale notice / open safety recall could bring on a fine per infraction ($26k where I'm at) to the dealer and they could see other penalties as well depending on a number of things. Waivers aren't allowed either apparently.

I am extremely hopeful that your dealer has found a way around all this for your sake! If they did, please share with us all in the same "so close yet so far" situation and maybe we can relay some of those details to our dealers and join you!

Sponsored

 

[offroad_power]

Don't want to rain on your possible good news, but I'm pretty sure sales rep (I'm assuming its your rep) isn't aware that selling a new vehicle with a stop sale notice / open safety recall could bring on a fine per infraction ($26k where I'm at) to the dealer and they could see other penalties as well depending on a number of things. Waivers aren't allowed either apparently.

I am extremely hopeful that your dealer has found a way around all this for your sake! If they did, please share with us all in the same "so close yet so far" situation and maybe we can relay some of those details to our dealers and join you!

We should all complain. This recall is not a real thing.

 

[Austrim]

As far as I know at the dealership where I purchased my Bronco, they have 1 sales person that handles all of the Bronco orders. This whole situation is money out of his pocket for quite a while... Pretty poor move all around!

 

[Jessicamailloux89]

4/25 Build week, still says "in production" on tracker. Confirmed on a few different calls with Ford Marketing my Bronco was indeed produced and awaiting transport. Was able to get in touch with Ford corporate via email and they have promised to give me weekly updates and bring it up at appropriate meetings. Next update is this Wednesday.

VIN: 7177

How did you reach ford corporate? If you don't mind me asking. My bronco has been waiting shipment since may 6th, now is sitting with a flat tire since June 8th and couldn't ship. I'm a little frustrated and no one has anwsers for me. My dealer has tried everything he can, so I was just curious how you reached them, if your able to give me details. Please

 

[Somedumbbronc]

So finally my truck after three months of sitting there at the manufacturer. With no stupid seatbelt fix in sight. These dumb asses from Ford could’ve fix this any point while it was waiting to be built since 4/26. Again this just goes to show you what a dog shit company ford it is. And it’s not to any surprise at the stock fell 5% today.

 

[husker1co]

I spoke with my dealer and he said they will be able to sell the vehicle and i will have to get back to get the recall addressed when they get the part.

Just spoke with my salesman as well and he said they absolutely can not deliver it until the recall is addressed. No idea when they will have the parts to do so.

 

[nelsongeorge1]

Is it possible that some of the recall was addressed while they sat in production purgatory and just not updated in the system?

 

[abisen]

Is it possible that some of the recall was addressed while they sat in production purgatory and just not updated in the system?

unlikely but I'll update once I get my bronco... I think still a week out.

 

[Scooter2]

So finally my truck after three months of sitting there at the manufacturer. With no stupid seatbelt fix in sight. These dumb asses from Ford could’ve fix this any point while it was waiting to be built since 4/26. Again this just goes to show you what a dog shit company ford it is. And it’s not to any surprise at the stock fell 5% today.

LOL - and its up like 30% pre covid.
When people p*ss and moan about a company - but are fighting to climb over eachother to throw 60k at them - thats a stock I want to own every day of the week.
Every Day - "OMFG I hate Ford", but nobody walks.... Keep throwing money at them...

 

[abisen]

My Bronco should be delivered in a day or two, hoping it came with recall (seat belt) parts. Will post what i find out.

 

[Greg2060]

Got my shipped email this morning, tracker says it was shipped 7/13. Delivery expected 7/24. Call Ford CS this morning and it is in Greenwood, SC, a mere 250 miles from the dealership. Getting psyched that I should have next week. If it comes in Monday than the wait was 632 days. Now I'm anxious that there will be some other crisis and Ford will pull the rug out from under me again. Ford recall page says my VIN is clear so I hope that means whatever stupid clip is needed for the seat belts it was installed.

 

[aham23]

How did you reach ford corporate? If you don't mind me asking. My bronco has been waiting shipment since may 6th, now is sitting with a flat tire since June 8th and couldn't ship. I'm a little frustrated and no one has anwsers for me. My dealer has tried everything he can, so I was just curious how you reached them, if your able to give me details. Please

pretty standard. no one knows anything. which is BS. someone knows! lol.

my Mach1 set at the rail yard 3 weeks. this was like 100 miles from the dealer. no one knew why. i get the Mach1 finally and it clearly had some sort of roof repair done and front tire issue. that tire showed signs of being driven on while flat and the wheel had nicks in it from some hack taking it off.

the dealer just left me hanging on all accounts...

 

[Greg2060]

How did you reach ford corporate? If you don't mind me asking. My bronco has been waiting shipment since may 6th, now is sitting with a flat tire since June 8th and couldn't ship. I'm a little frustrated and no one has anwsers for me. My dealer has tried everything he can, so I was just curious how you reached them, if your able to give me details. Please

Have you tried the Ford CS number 800-334-4375? I doubt they will have any more info than your dealer, but you can try.
Here are the contacts that others have tried with mixed results. Just send one email address to all. Good luck.

Jim Azzouz
Director, Customer Experience
1 American Road
Dearborn, MI 48126
[email protected]

Elena Ford
Chief Customer Experience Officer
1 American Road
Dearborn, MI 48126
[email protected]

Frederiek Toney
Vice President Global Ford Customer Service Division
1 American Road
Dearborn, MI 48126
[email protected]

Chief Executive
Jim Farley
President and CEO
1 American Road
Dearborn, MI 48126
(313) 322-3000
[email protected]

Sarah Holm
Manager, Digital & Social Media Communications
1 American Rd
Dearborn, Michigan, 48126
Twitter @SarahHolm

 

[abisen]

Got my shipped email this morning, tracker says it was shipped 7/13. Delivery expected 7/24. Call Ford CS this morning and it is in Greenwood, SC, a mere 250 miles from the dealership. Getting psyched that I should have next week. If it comes in Monday than the wait was 632 days. Now I'm anxious that there will be some other crisis and Ford will pull the rug out from under me again. Ford recall page says my VIN is clear so I hope that means whatever stupid clip is needed for the seat belts it was installed.

Where is this ford recall page? I only knew about the nhtsa website.

 

[Greg2060]

https://www.ford.com/support/recalls/

Sponsored