Yes, I understand that now and thought it was off when they said there was no GPS antenna. I have a service appointment with a different dealer this week. Hopefully they can get to the bottom of it and fix. Thanks for all your help.
You are certainly entitled to your opinion. However, your response has has nothing to do with the purpose of the post, which to figure out why the location service in his bronco is not functioning properly. Why you feel the need to reply with a tirade about paper maps and what my son "needs" to...
Thank you for this reply. Going to bring to a different dealer and will have them look at gps antenna and head unit. Another post suggested looking in ford app for location when parked and it has his vehicle a mile away -- so seems consistent with what you suggest. Appreciate it.
That was a super helpful suggestion. Just checked. His car is at our house in our driveway, but the ford app has it about a mile away on the other side of a highway. I guess this definitively rules out the phone and carplay.
You are correct, I think our dealer misinformed us when they said his vehichle doesn't have a GPS antenna.
"One way to test could be to disable CarPlay on the phone and see if the phone itself shows accurate location in that vehicle by itself." -- Yes, we have tested this. If in his car and...
Talked to another dealer and they are going to test the antenna (service at our dealer actually told us his bronco doesn't have a gps antenna...?). New dealer confirmed they all have a GPS antenna. I will look at it before taking it over, maybe it is damaged in some way. Thanks.
To answer...
Our dealer said it is a software issue and it would be fixed last November. This has been happening since April 2024. There have been multiple software updates, and none have fixed the problem. I just called another dealer and they are at least willing to look at it further. When you say it...
Thanks, but he is fine navigating his normal local surroundings - i.e. he does not need a map for guidance. However, nobody is limited to driving where they are familiar and he (and anyone) needs map guidance when in unfamiliar areas or taking a roadtrip somewhere new. We purchased him a new...
Thanks for replies.
I am told that when connected to carplay, iphones do not use their internal
Thank for the reply.
I am told that when an iPhone is connected to carplay, that it relies on the vehicle for location. Seems like a major weakness, but that is what I am told. His phone location...
Need Help! My son's 2023 Bronco (Black Diamond) has had issues with the map in Carplay for nearly a year. It worked fine initially, but now when he uses any map app on his phone connected to carplay, the location starts off okay then goes wonky -- putting him off course, on in the middle of...