That's really frustrating. The woman I spoke to was helpful but stated the same info that Ford chat had. The executive assistant called me back yesterday and said she would send a request to the plant to mark it as a "hot" shipment. We will see if that does anything but I highly doubt it. I have...
Then they should be reaching out to local trucking companies for local deliveries. I am literally an hour from the plant and it keeps getting thrown to the back of the line. This isn't an insurmountable problem but they don't care.
I just called the Ford Marketing phone number and they 'escalated' my case and provided me a case number. I doubt this will improve anything but give it a shot...
1-800-334-4375
My delivery window is now in the phase of getting pushed back day after day. Monday was 12/14-12/20, Tuesday was 12/15-12/21, today's is 12/16-12/22.... This is past infuriating to be taking a 2022 car at the beginning of 2023. Does anyone have a Ford Rep contact they are willing to share with...
Thank you for posting this! How are you liking the flaps? I have always loved how flexible and durable Rally Armor's products are and had to wait for theirs to come to market before ordering a set.
http://www.rallyarmor.com/index.php/mud-flaps-2021-ford-bronco-plastic-rear-bumper-not-sport-c-60_359
Just ordered mine for the hopeful Bronco delivery this week..
It's all about priority. The whole goal of manufacturing is 'never stop the line'. Not that I agree with this mentality, but it's why you see Broncos early in the build week get built and shipped immediately, where Thursday/Friday builds get put on chip hold and then forgotten about for shipping.
Delivery to the dealer pushed back to 12/17. Anyone know how to file a complaint? Was trying to avoid sending an email to the executives but may have no other choice.
My dealer texted me and said he sees it shipping tomorrow so we will see what happens! It better show up because I'm wiring them the money in the morning lol. I did call, but they basically read off the same info as the online chat service (with more enthusiasm and not scripted). She seemed...
Completely agree. From my dealer to the plant it is 58 miles. I'm 48 miles from the plant. It's infuriating my dealer can't pick up the car, and Ford can't seem to ship it. Tempted to call the Bronco support hotline today and see if they have a better story and/or file a complaint.
There must be something going on with their contracted transporters. Mine has been sitting built in the lot for 1.5 weeks after a 3 week chip hold and no end in sight. Chat is still estimating 12/12 delivery but I will believe it when I see it. Very tempted to drive down and see if I can find my...
As much as it pains me to say this, take Chat's dates with a grain of salt. They pushed my delivery to 12/20 and now I'm back to 12/8. They are a magic 8 ball at best.
Nope, they pushed my delivery date back again even though I'm 1 hour from the plant.. Super frustrating knowing my truck is just sitting there waiting for a convoy.
My estimated arrival date was pushed back from 12/6 to 12/20. I don't know what to believe anymore. Apparently no holds on my car or stop sale and dealer is 1 hour from the plant. What a joke.