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They created a ticket for me (see the above posts of ford reaching out to me) and it was the biggest waste of time. They gave me a contact name, number and all, and when I got through, they said the case was closed. I have screenshots of me and the ford social media team saying as much. I’m...

Well it did not work. Tech guy basically has no idea and is creating a ticket or something w ford. “Should’ve fixed the problem “ was what I was told. 👍🏽

We

Griff, fyi the part came in a couple days ago, so there doesn’t seem to be a problem in getting them. Keep in mind I live in Hawaii, and on one of the smaller islands, so it would have been faster. I have the appointment still set for next week…

I have an appointment set for the 13th. Not sure if it is the service department being backed up or that’s when they anticipate the part arriving…

Took it into dealership and they said it’s a defective head lamp switch. On order and I’ll post if this isn’t the solution. Thanks for all you help, everyone…

The next time it happens, someone on another forum suggested I rotate it clockwise, I’ll give both of these a shot. I have an appointment set up next week. Me calling ford was a complete waste of time. They opened a case and closed it without doing a thing. The messages I had with the official...

You mean the fist setting? Do you do this every time?

and 4th video from this am

Happened again this morning I’ll have to post a link on you tube as the file is too large. Also noticed the headlights were on the time between these two was about 5 min, with the lights staying on...

Did you get my info? Thanks

I called Ford today and the rep told me it’s being reported/escalated and Ford will be getting back to me

Happened today w the tape. Made a short video of it

Except for one time, I only do short drives. I’ve only had it about 3 weeks. Something I did notice was the “allow Ford to get information “ pop up came on my screen before it happened today. Could be a coincidence but it’s something I’ll keep an eye out for (I hit the maybe later button). I...

I’m gonna do the tape thing before bringing it in…

it may have happened again. I saw the parking indicator on and it’s bright sunshine out, and there was no indication on the knob. I turned the knob up twice then it went to auto. I was paying attention this entire time and was careless leaving the bronco when it happened, but it’s off now…

Yes, that’s what I think may have happened when I came back to see the lights on. My knee or something spun the knob and since it was daytime I didn’t notice the lights stayed on. Fortunately it was only a short time before I got back or a coworker turned it off for me. The salesman didn’t even...