I have a customer service rep assigned to me.. both the dealership and my rep have been great, but my frustration is with Ford at a higher level on their lack of supply chain planning.. pandemic or not. And no one can tell me otherwise that there isn't a level of prevention they could have done...
Update on my faulty turbo enroute home from the dealership..
It's looking like at least 5/30 before the final part BECOMES AVAILABLE, no guarantee it is allotted to the dealership.. the same for the other they hope BECOMES AVAILABLE on the 5/17
I'll be lucky if I get it back within a 6 week...
Same issue with mine my friend.. ice mountain Bronco.. picked up yesterday, towed back to the dealer this morning for a turbo replacement
This is the first Ford that I have ever bought..
Same issue with mine on the bronco I picked up yesterday.. had 50 miles on it when I got it, then the issues occured on my 60 mile journey home. The bronco was then put on a wrecker and sent back to the dealership... informed today it in fact needs a new turbo, which has been ordered and now I...
Thanks. It was an awful feeling... unbelievably excited to pick it up and drive home.. only to be stuck on the side of the highway waiting for Ford Roadside Assistance a short time thereafter.
Well, picked up my Bronco last night, driving home... service light, engine light, turbo issues, low power, you name it... dash lighting up like a Christmas tree
Long story short, it's on a wrecker this morning on it's way back to the dealership.
I'm lost for words on the experience of my...
Well, picked up my Bronco last night, driving home... service light, engine light, turbo issues, low power, you name it... dash lighting up like a Christmas tree
Long story short, it's on a wrecker this morning on it's way back to the dealership.
I'm lost for words on the experience of my...
Finally hit "Paired" status on the Order Track and shipping info has fully populated in Palapp.
My Bronco was shipped from MAP via rail to a railyard, then is now awaiting to be picked up via truck for final delivery... the railyard is only 50 miles away and I'm preparing myself for another...