I won’t pretend to understand the IT issues in detail but there is no way this should have happened. Its super common to take preorders at scale these days. I agree that the dealer handshake but seemed to kill it.
Oh well, mine finally went through although not for a FE. Don’t let this dampen...
The last time I had a major product launch my IT manager cut off web changes and made me push it back a day from my original plan to run a bunch more stress tests and buy some extra server capacity. I was pretty annoyed at the time. I owe him an apology for sure for avoiding a mess like this.
On the one hand I’m annoyed at this shit show of a reservation fail. On the other it’s not a real reservation since it doesn’t actually guarantee you a Bronco so it doesn’t really matter. If you really want a first edition I’m sure you can just throw some extra $ at a dealer and get one. This BS...