Ford, can you tell us how transport works? My bronco has been at the final rail yard since 12/30 and my dealership is surprised it hasnāt been delivered yet. They told me other broncos have been arriving at my dealership. @Ford Motor Company
I agree. I have a customer service background and I know for a fact there is someone who can do something about it. Someone on a thread said their dealership had to call and yell at the railyard. Based on my conversation with the dealership yesterday, they donāt have a clue about transporting...
Wow mine got pushed back to 1/8-1/14 now too. I went into my dealership today and the orders just before mine have arrived, mines the next one up waiting for transport. The dealership just doesnāt have any control over transport unfortunately
I donāt think any of us can figure out the organization because I donāt think there is any method to it sadly lol. @Cheshireās bronco has been stuck inside a rail car for a month in Florida and no one can help or say why. I was so tempted to drive an hour to el mirage to look for mineš glad I...
I wanted mine before New Year too, but I just found out by calling the rail yard that my rail car was emptied on 1/3, even though it arrived at El Mirage on 12/30. So itās only been waiting for a truck driver for 3 days, not 7 like I originally thought š
Haha I only reached out once a week for three weeksš and thatās because they wouldnāt give me my rail car number or confirm that they werenāt going to add any packages or drill into the bumper for a front license plate
No I told them I didnāt have one, and then they asked what company and I said āumm I donāt have one⦠but I guess Fordā and heās like ādid you buy a vehicle or something from Ford that youāre trying to track?ā And I said yes and he still helped me
Iām an 11/29 build week, with a 12/2 blend date, shipped email received 12/5. Today is 1/5 and I still donāt have my bronco. I really think the holidays interfered with mine because my rail car sat in Houck AZ from 12/22-12/29. My rail car finally arrived in El Mirage (the final destination) on...
Hey how do you know itās still inside the rail car? Mine has been at the final rail yard for a week now, but Iām assuming mine has at least been unloaded because my rail car can no longer be tracked. Iām trying to understand who is responsible for orchestrating the unloading of cars and then who...
Just got an email from Ford two hours ago saying my estimated delivery has changed from 12/18-12/24 to 1/4-1/10. All because itās stuck at the rail yard. Makes me want to look into getting my CDLš
Yeah still no bronco for me and the delivery date hasnāt updated. I know itās sitting at the final rail yard though. Just impatiently waiting for my dealership to call meā¦
Do you know how long your bronco sat at El Mirage? Mine arrived in El Mirage this morning and Iām trying not to pester them⦠did they call you when the truck dropped it off or just when they told you to come in?