I'd everyone's rail car initials 2 or 4 letters? Ford chat have me TTGX but the automated system keeps cutting me off before I get all four letters out... Conversely if I just use GX it says there's no status on the car
Thanks for the info! The snag I see happening is that I'm leaving for NH on 8/4 to go the Off-Roadeo and won't be back until 8/16, so I'm thinking it's going to sit a while. I'm going to make sure that know I'm taking delivery and not to even think about listing it.
I went with Greenway too. All of my other deals with them have been on the up and up. I'm going with USAA as well. I just wish it had come in last week before my interest rate expired.
I'm pretty stoked!
I'm starting to think, for the just part, depending on the tell you get, it's just as bad as customer service. I'm going on 3 days since they sent me a canned response with no reply from either emails or voicemails. I'm losing hope... Any longer and the interest rates will price me out of...
I can't get my dealer to escalate mine to their regional rep. My sales rep seemed a little put out when I sent him a screen shot of the email from the Ford Executive Office... Not that I care. I'm paying the most I've ever paid for a new car and all the bogus delays are unacceptable.
Got the same email... My salesman sent me a text last night "hey did you get the same email I just got? Should be here soon!". Umm yeah, it's the third one I've received just like it soooo....
I hate that they're just as out of touch as @Ford Motor Company
Had I known it would have taken this...
Well I received an email back from the Executive Office team. I guess we'll see if it's just lip service or if it's a squeaky wheel type deal
"Thank you for reaching out to Executive Offices of Ford Motor Company. My name is Corri and I will be your liaison with the Executive Offices while we...
Definitely a 3 ring circus. I have an escalation case open with customer service and emailed the addresses you provided so I'm hoping someone will at least tell me where my OBX is.