It should be an 8 digit number. On some of my emails from Ford its also referenced as the Reservation ID number. If you just put in an order and didn’t reserve, Im not sure where you would find it.
Nope. She ended up telling me the same thing they have been telling me. I have a plant hold and they are unsure of when that will lift or why that is on it. She couldn’t give me a new ETA and told me to talk with me dealer lol.
I am so tired of this process.
If it helps, you’re not alone. I know you and I are in the same boat and none of my stuff has updated either. Hopefully we both get good news this week.
I’ve seen some others who are also stuck in production like yours.
I’m stuck in built which I don’t believe means anything anymore.
I was snooping through some of the other builds weeks and have seen people say they have received theirs without being notified of built or more commonly shipped...
Agreed. I know its been said a million times throughout this forum but this process has been the worst customers service/purchase process Ive ever been through. The worst part is it seems like Ford doesn’t care. They know they hype is real and they know if one of us back out they have thousands...
Here you go. Just make sure to enter your order id after the “=“ with no spaces
https://www.ford.com/buy/manage.html?reservationId= (Enter your order ID after the “=“)
Interesting but also good to know. My ETA on the back door tracker says 3/29-4/4. I highly doubt that is even possible if the thing hasn’t shipped yet. But maybe your timeline is more accurate for me.
Glad (in a way) that I am not alone.
I have seen some others get their orders converted to shipped… is there still anyone like myself that had blend of 3/1, in production 3/2, built 3/15, and is still sitting as built(hasn’t shipped)?
last I chatted with ford they said I had a plant hold but couldn’t tell me why. My dealer has...
To add to my rant… on March 16 the backdoor tracker said ETA of March 29-4/4. Earlier today when I checked it moved to 4/8-4/14. Now it has moved back to the original and I got the official built email?
I’m sure there are a few of us in a similar boat:
Went into production 3/2, tracker updated on 3/15 to built, and was awaiting shipment.
I chatted with ford today and the person I spoke to now told me I was on a plant hold but couldn’t tell me why. Previously I was told it was released and...
Looks like a lot of us are finally out of “in production“ purgatory. Now lets see how quickly we can get them!
My order update to built today! Chatted with Ford and the lady I got said ETA of 4/4.
Well I thought today maybe something would update but still "in production" with no update. 3/2 blend. This Wednesday will mark 2 full weeks "in production" w/ very limited information from the dealer or Ford chat.
7/14/2020 reservation, badlands, lux, sas, and hardtop.
Im sure there others...
Im still stuck “in production“ with no ETA or updates from the dealer. 3/2 blend date 1702/2179.
I know a few of you from AZ (or the west) were also stuck. Are you guys still stuck or did you get any updates?
You are not alone. 3/2 Blend and still no update. The ford chat people cant even give me an “ETA” that other people have been given.
I also have all the options you mentioned.
Badlands, Sas, Lux, Keypad, mod bumper, hardtop
I’m starting to see a trend here. Maybe the other person who suggested they are waiting until they can fill a western rail car was right? Wish they would just tell us
Just got off the chat with them. They told me exactly what they told me yesterday. They see its still in production since 3/2 but no update and could not provide an ETA.
I would say you are in a better spot than me. :)