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Hey guys, Ordertrack creator here (ordertrack.app) This is sort of off topic since I'm originally an Explorer ST orderer, but officially today my vehicle received a VIN! I'm so pumped and had to share! I originally ordered December 23rd, but the dealer submitted my order incorrectly. I found...

Hey y’all, I don’t know what’s going on right now but my internet service provider has completely gone down in my neighborhood. I am out of town until tomorrow, but I imagine Ordertrack will be intermittently available for the next day. I’ll update soon —JohnMark

Hey guys! Long time since I posted! My wife and I have been so busy lately prepping for our new baby with finishing our basement and putting in our nursery that we haven't had much of the time to go on a date! Well, Kaylee and I finally made it out on a couple of dates! Last night was the...

On-hold is a shipping status and is not part of the calculation.

If the top says delivered, it’s there. I knew before my dealer knew! edit: additionally, they were curious how I knew because the delivered email doesn’t send until they have intaked the vehicle.

On-Hold comes from the shipping provider and unfortunately I don't know more than that. Best guess is that it just refers to the vehicle not being ready yet for delivery?? Don't know. Others may know more if they are in the shipping world.

My wife and I finally made time to go on a mini-date this last weekend! Unfortunately it was just me enjoying a beer (Sweet Child of Vine), but we both shared a brick-fire pizza together (she is now 22 weeks pregnant)! I really appreciate all of the support over the last month as it has...

I’m pretty sure I’m using the wrong date for the order date

That would be a good feature! I could strip out the VINs and order numbers and output it as a CSV/Excel file. I'll have to run it by the wife first (she's an attorney and it comes quite in handy). I avoid adding features and language that might get us into trouble with Ford. Don't want to get a...

If it's temporarily unavailable, then Ford returned an error code. This is typically the vehicle isn't found in Ford's database. There were a few people that had this too. Does the vehicle section populate with the Make and Model? This would mean your VIN is valid as I can query it against the...

The dates are coming from the sticker and won’t affect any other app functionality. Could you PM your info and I can see if I can resolve the date issues for everyone. It’s probably just an issue with grabbing the wrong dates from the sticker.

The date conversion is off for some reason. I have a ticket to fix it! Still haven’t gotten around to it.

Haha believe me, I stare at it just as much writing the code for it! :D My wife doesn't like competing for my free time! I don't blame her!

Feel free to complain! I know it's free, but I definitely take pride in my work! If somethings broken, let me know! I check the support email daily and have a set time to go through them and respond if it's not high priority. Now that their are a few thousand people using it daily, I'd...

This was actually a bug! You should always be able to bookmark your order! I was on vacation and didn't see the issue until recently! I felt like a dunce! It's all fixed up and a release is on its way. Glad you got your Bronco! I got a call from my dealer today about my Explorer ST being...

Hey all, I've been making quite a lot of changes recently and a pretty major bug slipped through the cracks! Explanation of Bug If a user navigates directly to a link, the linked page will show below the search page. This happens for all pages including the order page. Most common scenario...

Feel free to reach out via the email option in the app. I’d love to help fix your issues.

Hey I’m sorry it’s not working! Could you help me figure out what the issue is? Send me a private message if you want.

Uh oh …. Weird stuff. I wonder what the deal is with that!

Rail is not supported.