Don’t use the bot chat, call and speak with a live person.
That may be true in a perfect world, but this is not reality for me. Mine has been in transit since 5/20 and just moved to “order confirmed” at 3:00 this afternoon.
I am shocked that your warranty claim was denied! This is not quality and no reasonable person could argue that this is acceptable. This does not meet the definition of quality!
Okay…there is a pattern developing here! My tracker through this afternoon has been steady at “built”. I called yesterday and it reportedly shipped 5/20. I was happy to hear that, but still concerned why that was not reflected on the tracker. I was told yesterday that things had not updated...
It could make it from MI to SC in 24-48 hours. That is the quick part. What could slow things down again is off loading the train, unloading a convoy, and the short drive to the dealership.
I just got off the phone with Ford and was told my vehicle shipped 5/20. It is scheduled to arrive 5/27. The gentleman could not give me an update as to where it was in transit. He said there has not been an update in his system since it shipped on the 20th. For the record the tracker shows...
Glad to hear yours has shipped. This was a red hot thread, but now it seems most of us are in the waiting to ship boat. I am glad to see some change and hope for more this week.
Still waiting for someone to post a production line picture!
I am sorry to hear that. That was not my experience nor the experience of anyone else I have ever spoke with who bought from this dealership.
Why was he dealing with a Tom Phillips. Was he not able to get through to Carl or John? I do not know Tom.
What!? Who was he working with Carl or John? Is there any more to the story? I am sorry to hear this. It is quite plausible this was an honest mistake. Did they offer any concessions,
“We will call and give you first dibs on the next one that comes in”?
When you are feeling disappointed and down, remember what it felt like to be skipped over on a scheduling day, remember what it felt like anticipating the blend date. The good news is our Broncos are built. I would be surprised if any of us are still waiting to take delivery by the end of June...