So if you put your request through last Friday (which I believe was the first day that was possible), the 14 days wait period puts you at the 29th of October, which is AFTER the cut-off for submitting an order for first round of MY22 scheduling by my understanding. Right?
I assume converting...
Yep it disconnects right around the 55 minute mark in my experience and plays that same message.
I don’t understand why they blasted that number out to every Bronco reservation holder last week via email when they have a fraction the number of workers they need to accommodate the totally...
Thanks Shoes. Surprised to hear they even submitted the request for you - I was told yesterday there was nothing they could do and hadn't received any instruction that moving a converted reservation should even be possible in theory.
Maybe they have received updated instructions and have a...
Check the Bronco Nation video from yesterday. Esteban is sitting in a Green Wildtrak and walks around to do a tour of some of the MY 22 changes. He shows the tailgate installed in back. Rear seats are down and he demonstrates access to the jack storage area
I heard that too. They didn’t clarify in very explicit terms whether they were referring to a reservation or a reservation that has already been converted to a MY 21 order.
If the latter, that would be great. But the team of customer service representatives they direct you to to get that...
Was told by customer service today (after 3 hours of hold time) that I could not transfer my order to a different dealer. Others who have also reached customer service have been told the same.
FWIW, I finally got through to Ford CS today (after 3 hours of hold time) and received same message as you.
I was literally told just 48 hours ago that I could move my existing reservation-converted-to-order to a new dealership, I would just have to wait until after Wednesday (today) to do so...
Did you get through to a live person on the help-line? Did they communicate the policy had recently changed to disallow dealer changes?
I spoke with someone on Monday of this week who confirmed reservations could be moved between dealers for MY22 but that I would need to wait and call back on...