I usually call. Yesterday was the first time I tried chat. It was much faster. I just kept clicking the chat button until it showed that I was connected. I’ve called first thing in the morning around 7:15am and have been able to get through with little to no wait
I don’t get any updates from my dealership. I just bug ford CS. Going to ask the ford GM If he can order some business cards for me since I’m getting more info than them 🤭
Reached out to chat and he said my order was still processing and that my order would be sched. I asked him if he could see my build week of 3/21 and he gave me a build date of 3/23🤞
Call customer service if your dealership has already confirmed they placed the order. I questioned my order as I had not received a confirmation. My dealership said I wouldn’t get immediate confirmation. I waited and reached out again after joining this forum and reading typical process. I...
Trying not to get too excited until that sticker is posted. I’ve received no communication from Ford other than the initial confirmation. I know more than my dealer thanks to ford CS. Cautiously optimistic that 3/21 will hold. We are so close.
Called Ford CS this morning. 1 ring then was answered. No hold time 🙌🏻. Holding steady at 3/21. 3 more weeks. Fingers crossed this doesn’t change, although I know how this typically goes. This is almost real. Can’t wait to see a window sticker
Same. Called today and she told me she could tell it was in process and she could see there were no holds for parts. Other than that could not give me confirmation on build week or date. She said as far as I can see, looks like you’re still good. Stated they don’t have build date information and...
No emails, but called CS and spoke with Karen. Seems I’ve been pushed to 3/21. The first of many dates, I’m sure. At least I have a build date. Going to sit tight in this group until I know it’s built. 😬
11/1 order placed with dealership
12/15 no confirmation, dealer rep pushed order through
1/18 changed to Sasquatch
1/24 received build date and vin after calling Ford
Black Diamond 4 door Sasquatch, 2.3, mid, soft top, Velocity Blue