BAHAHA I'll tell my boss to keep an eye out for big plots of land! Maybe I can get the service guys to build a mountain of old tires that need to be recycled and you can try climbing that lol
Drew I've had close to 10 people from LA switch to doing business with me now, 2 from Texas, and I'm...
You will be welcomed with arms wide open!! (insert Creed song here)
Please do me a favor and shoot me an email if / when you make that change. I'll want to confirm I received it and also make a note that we met through the forum. [email protected]
:)
Thanks for touching base JJ! I think we're all excited for Ford to finally release the online configurator! Feel free to reach out between now and then if you have any additional questions.
Eric
[email protected]
Hey Travis! I didn't see this message yesterday or I would have replied.
You are definitely correct that doing sub Xplan pricing would give us another surge in reservation switches! We'd be the @Granger Ford of California! Here's the straightforward reason why I cannot do that though:
When...
Ford has already sent us a pack of physical Bronco brochures, like maybe 20, but that's all we've received so far. I have a couple tucked away in my drawer if you or @acetdeucy want one.
I signed us up for a 'mannequin' program which led me to believe we would receive 2 units ahead of time for...
Thanks @Granger Ford for the recommendation!
Mark, I'd be glad to take a few minutes to talk your situation through with you if you wanted. I might be able to share some advice that will help you purchase at your local dealership, otherwise, I could be talked into throwing a California...
Dan the man! I ask for the heads up because I am making notes of anybody I met in the forum. More posterity than anything else. As you know I'm one of the managers so I won't personally be making commission off any of these reservations. I'm just here to make the experience as good as...
I am confident that nobody is more stoked about the new Bronco than you are!!! Lol thanks for the kind words man it was cool meeting and working with you so far.
Hey! Thanks for reaching out and for the feedback! So do you mean to say you don't want our $3,995 Air Freshener Package™?? :(
I don't like forced upgrades as a general principal. It reminds me of that scene from Fargo where William H Macey slezzily forced the sealant package after he called...
Sorry things didn't work out with the original dealer, but you can now count on this level of communication, transparency, and customer service to continue throughout the order process. Thank you for putting your trust in me. I won't let you down.
Eric
From my Ford Rep:
"They need to get an access code from their HR department in order to get onto the X-plan partner site so they can get a PIN".
Sorry if that's not hugely helpful, but sounds like if your business is on the Xplan list that there should be someone internal at your company who...
Happy to explain! Note that these are just my experiences and workflows, so I'm sure the cost and process will vary from dealer to dealer.
Since the announcement last month, there has been a massive influx of questions and customers who need hands-on help. Personally I have fielded at least...